Higher-empathy chatbots were associated with larger step count increases and faster intention improvements despite users struggling to distinguish empathy levels and sometimes preferring the non-empathetic version.
Smith, Bonnie J
1 Pith paper cite this work. Polarity classification is still indexing.
1
Pith paper citing it
fields
cs.HC 1years
2026 1verdicts
UNVERDICTED 1representative citing papers
citing papers explorer
-
Invisible Impact of Empathy on Behavioral Change: Isolating the Effect of Empathy in Long-term Physical Activity Coaching Chatbot Interactions
Higher-empathy chatbots were associated with larger step count increases and faster intention improvements despite users struggling to distinguish empathy levels and sometimes preferring the non-empathetic version.