Shame/stigma and access barriers to therapy predict higher perceived helpfulness of AI mental health support, especially for therapy-experienced users, while access and cost barriers predict greater usage intensity.
Barriers to 12-month treatment of common anxiety, mood, and substance use disorders in the World Mental Health (WMH) surveys
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Talking to a Human as an Attitudinal Barrier: A Mixed Methods Evaluation of Stigma, Access, and the Appeal of AI Mental Health Support
Shame/stigma and access barriers to therapy predict higher perceived helpfulness of AI mental health support, especially for therapy-experienced users, while access and cost barriers predict greater usage intensity.