A multi-agent LLM chatbot with separate safety, HR, and peer personas outperformed a single generic chatbot on usability, psychological needs, social presence, and trust in a 12-person role-play study.
Email: yang2352@purdue.edu 2Department of Computer Science, Purdue Univ., West Lafayette, IN, USA
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Supporting Construction Worker Well-Being with a Multi-Agent Conversational AI System
A multi-agent LLM chatbot with separate safety, HR, and peer personas outperformed a single generic chatbot on usability, psychological needs, social presence, and trust in a 12-person role-play study.