Interviews were the most time-efficient elicitation method for explainability needs, surveys yielded the largest volume with high redundancy, and introducing an explanation-need taxonomy only after free elicitation produced more and more diverse needs.
Explainability as a non-functional requirement,
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How to Elicit Explainability Requirements? A Comparison of Interviews, Focus Groups, and Surveys
Interviews were the most time-efficient elicitation method for explainability needs, surveys yielded the largest volume with high redundancy, and introducing an explanation-need taxonomy only after free elicitation produced more and more diverse needs.