CallCenterEN offers 91,706 PII-redacted English call center transcripts, spanning 10,448 hours of withheld audio, for conversational AI research and benchmarking.
All recordings were downloaded in raw, uncompressed audio format to preserve acoustic fidelity
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Real-World En Call Center Transcripts Dataset with PII Redaction
CallCenterEN offers 91,706 PII-redacted English call center transcripts, spanning 10,448 hours of withheld audio, for conversational AI research and benchmarking.