A case study with 105 network engineers found that an LLM chatbot with RAG, CLI control, and ticket access received positive evaluations in 68.1% of interactions while assisting with building and operating a large demonstration network.
Netllmbench: A benchmark framework for large language models in network configuration tasks,
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How Helpful is LLM Assistance in Network Operations? A Case Study at a Large Demonstration Network
A case study with 105 network engineers found that an LLM chatbot with RAG, CLI control, and ticket access received positive evaluations in 68.1% of interactions while assisting with building and operating a large demonstration network.