The paper characterizes the structure of optimal pricing policies in queues with abandonments and introduces cutoff-static and two-price heuristics that achieve near-optimal long-run average profit.
To simplify the notation, recall the sign function sgn(𝑥)= 1 when𝑥 >0, 0 when𝑥=0, −1 when𝑥 <0
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Pricing in Queues with Abandonments: Optimal Policies and Practical Heuristics
The paper characterizes the structure of optimal pricing policies in queues with abandonments and introduces cutoff-static and two-price heuristics that achieve near-optimal long-run average profit.