A production e-commerce chatbot using a workflow graph with node-specific prompts and response-masked fine-tuning reports large gains in accuracy and format compliance, beating a GPT-4o-based agent in human preference tests.
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A Practical Approach for Building Production-Grade Conversational Agents with Workflow Graphs
A production e-commerce chatbot using a workflow graph with node-specific prompts and response-masked fine-tuning reports large gains in accuracy and format compliance, beating a GPT-4o-based agent in human preference tests.