ESC-Judge automates head-to-head evaluation of emotional-support chatbots using Hill's Exploration-Insight-Action rubric, with an LLM judge reported to match PhD annotators on roughly 85 percent of comparisons.
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ESC-Judge: A Framework for Comparing Emotional Support Conversational Agents
ESC-Judge automates head-to-head evaluation of emotional-support chatbots using Hill's Exploration-Insight-Action rubric, with an LLM judge reported to match PhD annotators on roughly 85 percent of comparisons.