A qualitative study of 21 GenAI users finds that current S&P transparency is often seen as incomplete or untrustworthy, leading to proxy-based adoption and constrained use, with calls for independent evaluations and on-demand disclosures synthesized into five design dimensions.
The paradox of choice: Why more is less harpercollins publishers.New York, NY, 2004
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What Security and Privacy Transparency Users Need from Consumer-Facing Generative AI
A qualitative study of 21 GenAI users finds that current S&P transparency is often seen as incomplete or untrustworthy, leading to proxy-based adoption and constrained use, with calls for independent evaluations and on-demand disclosures synthesized into five design dimensions.