Introduces a signal-cost framework using proxies for emotional richness, perspective-taking, and contextual tailoring to evaluate appropriateness of empathy in AI rather than its mere presence.
Towards a multidimensional evalu- ation framework for empathetic conversational systems,
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Appropriateness of Empathy in AI: A Signal-Cost Perspective
Introduces a signal-cost framework using proxies for emotional richness, perspective-taking, and contextual tailoring to evaluate appropriateness of empathy in AI rather than its mere presence.