Qualitative interviews reveal that prison-deployed digital devices impose pervasive surveillance, shifting policies, and usability barriers that strain family ties and reentry prospects for incarcerated users.
Service meant to monitor inmates’ calls could track you, too, May 2018
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"The System Will Choose Security Over Humanity Every Time": Understanding Security and Privacy for U.S. Incarcerated Users
Qualitative interviews reveal that prison-deployed digital devices impose pervasive surveillance, shifting policies, and usability barriers that strain family ties and reentry prospects for incarcerated users.