LLMs generate more negative and harder-to-read clinical responses than physicians, but collaborative rewriting achieves highest semantic alignment, better readability, and patient preference without surpassing physicians on accuracy.
Patient perceptions of empathy in 40 physician and artificial intelligence chatbot responses to patient questions about cancer.npj Digit
1 Pith paper cite this work. Polarity classification is still indexing.
1
Pith paper citing it
fields
cs.CL 1years
2026 1verdicts
UNVERDICTED 1representative citing papers
citing papers explorer
-
Can "AI" Be a Doctor? A Study of Empathy, Readability, and Alignment in Clinical LLMs
LLMs generate more negative and harder-to-read clinical responses than physicians, but collaborative rewriting achieves highest semantic alignment, better readability, and patient preference without surpassing physicians on accuracy.