A systematic literature survey of 37 studies synthesizes methods for identifying ethical concerns from app reviews and proposes a research agenda focused on automated detection.
Wright, A framework for the ethical impact assessment of information technology, Ethics and information technology 13 (2011) 199–226
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Exploring Ethical Concerns of Mobile Applications from App Reviews: A Literature Survey
A systematic literature survey of 37 studies synthesizes methods for identifying ethical concerns from app reviews and proposes a research agenda focused on automated detection.