ProVoice-Bench is the first framework to evaluate proactive voice agents, revealing that state-of-the-art multimodal LLMs struggle with over-triggering and context-aware reasoning.
Proactive conversational agents in the post-chatgpt world
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From Reactive to Proactive: Assessing the Proactivity of Voice Agents via ProVoice-Bench
ProVoice-Bench is the first framework to evaluate proactive voice agents, revealing that state-of-the-art multimodal LLMs struggle with over-triggering and context-aware reasoning.