VerbalValue fine-tunes an LLM on 1,475 annotated live-commerce interactions plus a product knowledge base to create a virtual host that outperforms GPT-5.4 and similar models by 23% on informativeness and 18% on factual correctness.
Live streaming commerce: A review and research agenda.Journal of Inter- net Commerce, 23(1):1–34, 2024
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VerbalValue: A Socially Intelligent Virtual Host for Sales-Driven Live Commerce
VerbalValue fine-tunes an LLM on 1,475 annotated live-commerce interactions plus a product knowledge base to create a virtual host that outperforms GPT-5.4 and similar models by 23% on informativeness and 18% on factual correctness.