Algorithmic fairness is framed as a wicked problem solvable via critical pragmatism from urban planning, yielding a flexible framework with recommendations tested on mortgage lending, school choice, and feminicide data cases.
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A queueing model with redials and abandonment shows standard Erlang-A staffing understaffs SNAP call centers due to endogenous congestion, enabling analytical evaluation of access improvements.
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A Critical Pragmatism Approach for Algorithmic Fairness: Lessons from Urban Planning Theory
Algorithmic fairness is framed as a wicked problem solvable via critical pragmatism from urban planning, yielding a flexible framework with recommendations tested on mortgage lending, school choice, and feminicide data cases.
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Due Process on Hold: A Queueing Framework for Improving Access in SNAP
A queueing model with redials and abandonment shows standard Erlang-A staffing understaffs SNAP call centers due to endogenous congestion, enabling analytical evaluation of access improvements.