This paper introduces an e-commerce review benchmark for jointly detecting eight Plutchik emotions and the exact text spans that explain them, and shows that a structured self-reflection prompt helps some LLMs but not all.
Fernbach, and Donald R
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Why We Feel What We Feel: Joint Detection of Emotions and Their Opinion Triggers in E-commerce
This paper introduces an e-commerce review benchmark for jointly detecting eight Plutchik emotions and the exact text spans that explain them, and shows that a structured self-reflection prompt helps some LLMs but not all.