A comment-scoring and per-provider aggregation pipeline for QoE is proposed, but its outage-detection test injects the low scores by hand and its ISP labels are random, so the claimed detection capability is not demonstrated.
Survey on quality of experience evalua- tion for cloud-based interactive applications,
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Bridging Subjective and Objective QoE: Operator-Level Aggregation Using LLM-Based Comment Analysis and Network MOS Comparison
A comment-scoring and per-provider aggregation pipeline for QoE is proposed, but its outage-detection test injects the low scores by hand and its ISP labels are random, so the claimed detection capability is not demonstrated.