A streaming transducer ASR system that combines an encoder-driven voice activity detector, an end-of-word token, and a delay penalty improves endpointing F1 and lowers WER on Switchboard compared with blank-based endpointing.
Turn-taking and Backchannel Prediction with Acoustic and Large Language Model Fusion
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abstract
We propose an approach for continuous prediction of turn-taking and backchanneling locations in spoken dialogue by fusing a neural acoustic model with a large language model (LLM). Experiments on the Switchboard human-human conversation dataset demonstrate that our approach consistently outperforms the baseline models with single modality. We also develop a novel multi-task instruction fine-tuning strategy to further benefit from LLM-encoded knowledge for understanding the tasks and conversational contexts, leading to additional improvements. Our approach demonstrates the potential of combined LLMs and acoustic models for a more natural and conversational interaction between humans and speech-enabled AI agents.
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Improving endpoint detection in end-to-end streaming ASR for conversational speech
A streaming transducer ASR system that combines an encoder-driven voice activity detector, an end-of-word token, and a delay penalty improves endpointing F1 and lowers WER on Switchboard compared with blank-based endpointing.