A UX paper claims eye-tracking and biometric feedback improve engagement and cognitive-load measurement, but its experimental evidence is unverifiable and its references are unreliable.
Tullis and Albert (2013) note eye-tracking’s ability to reduce subjective bias, while Ward and Marsden (2003) highlight biometrics’ sensitivity to emotional states
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Eye-Tracking and Biometric Feedback in UX Research: Measuring User Engagement and Cognitive Load
A UX paper claims eye-tracking and biometric feedback improve engagement and cognitive-load measurement, but its experimental evidence is unverifiable and its references are unreliable.