An interview study with 20 Singapore peer supporters maps their emotional, organisational, and sociocultural practices and derives design directions for culturally responsive digital tools and responsible AI augmentation of relational care.
Proceedings of the 37th Annual ACM Symposium on User Interface Software and Technology(2024), 1–22
3 Pith papers cite this work. Polarity classification is still indexing.
3
Pith papers citing it
citation-role summary
background 1
citation-polarity summary
fields
cs.HC 3verdicts
UNVERDICTED 3roles
background 1polarities
background 1representative citing papers
Mixed-methods studies of an LLM-supported peer support system uncover systematic misalignments where mental health experts flag critical safety and fidelity issues in peer responses that the supporters themselves do not perceive.
Omakase monitors project documents to infer timely queries and distills research reports into actionable suggestions that users rated significantly more useful than raw reports.
citing papers explorer
-
"I Said Things I Needed to Hear Myself": Peer Support as an Emotional, Organisational, and Sociotechnical Practice in Singapore
An interview study with 20 Singapore peer supporters maps their emotional, organisational, and sociocultural practices and derives design directions for culturally responsive digital tools and responsible AI augmentation of relational care.
-
"Is This Really a Human Peer Supporter?": Misalignments Between Peer Supporters and Experts in LLM-Supported Interactions
Mixed-methods studies of an LLM-supported peer support system uncover systematic misalignments where mental health experts flag critical safety and fidelity issues in peer responses that the supporters themselves do not perceive.
-
Omakase: proactive assistance with actionable suggestions for evolving scientific research projects
Omakase monitors project documents to infer timely queries and distills research reports into actionable suggestions that users rated significantly more useful than raw reports.