XAI explanations should be narratives with continuous structure, cause-effect, fluency and diversity, and new metrics are needed to evaluate this better than standard NLP scores.
Coh-metrix: Providing multilevel analyses of text characteristics.Educational researcher, 40(5):223–234
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On the Importance and Evaluation of Narrativity in Natural Language AI Explanations
XAI explanations should be narratives with continuous structure, cause-effect, fluency and diversity, and new metrics are needed to evaluate this better than standard NLP scores.