A counterspeech bot influences bystanders subtly through credible and normative presence, with cognitive strategies paired with positive tone proving relatively effective while poor performance can discourage participation.
Weissman, Nicolas Cheutin, and Andrew J
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Echoes of Norms: Investigating Counterspeech Bots' Influence on Bystanders in Online Communities
A counterspeech bot influences bystanders subtly through credible and normative presence, with cognitive strategies paired with positive tone proving relatively effective while poor performance can discourage participation.