Higher generative AI error rates reduce user reliance, but task difficulty does not significantly moderate this effect.
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Medium personality expression in LLM agents yields the most positive user perceptions in goal-oriented tasks, further improved by trait alignment.
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Effects of Generative AI Errors on User Reliance Across Task Difficulty
Higher generative AI error rates reduce user reliance, but task difficulty does not significantly moderate this effect.
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Vibe Check: Understanding the Effects of LLM-Based Conversational Agents' Personality and Alignment on User Perceptions in Goal-Oriented Tasks
Medium personality expression in LLM agents yields the most positive user perceptions in goal-oriented tasks, further improved by trait alignment.