When government AI is framed as efficient, trust rises but perceived control falls; when it is framed as opaque, irreversible, or uncontestable, both trust and perceived control drop sharply.
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Artificial Intelligence in Government: Why People Feel They Lose Control
When government AI is framed as efficient, trust rises but perceived control falls; when it is framed as opaque, irreversible, or uncontestable, both trust and perceived control drop sharply.