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Designing for emotion regulation interventions: an agenda for HCI theory and research
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There is a growing interest in HCI to envision, design, and evaluate technology-enabled interventions that support users' emotion regulation. This interest stems in part from increased recognition that the ability to regulate emotions is critical to mental health, and that a lack of effective emotion regulation is a transdiagnostic factor for mental illness. However, the potential to combine innovative HCI designs with the theoretical grounding and state-of-art interventions from psychology has yet to be fully realised. In this paper, we synthesise HCI work on emotion regulation interventions and propose a three-part framework to guide technology designers in making: (i) theory-informed decisions about intervention targets; (ii) strategic decisions regarding the technology-enabled intervention mechanisms to be included in the system; and (iii) practical decisions around previous implementations of the selected intervention components. We show how this framework can both systematise HCI work to date and suggest a research agenda for future work.
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Cited by 1 Pith paper
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Queuing for Civility: Regulating Emotions and Reducing Toxicity in Digital Discourse
A comment queue that holds emotionally volatile comments until thread anger drops is claimed to reduce anger spread by 15%, but the reduction is produced by the queue rule itself, not by measured human behavior.
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