Typed states for the displayed outbound observations.
Source: paper_references, paper_reference_links, observed 2026-08-10T22:53:46.816380Z
Paper Citation Record · LEDGER
Efficient support ticket resolution using Knowledge Graphs
As of 17 August 2026, this Paper Citation Record lists 10 of 10 outbound references and 0 inbound Pith citation observations for arXiv:2501.00461.
A citation records a reference. It does not transfer a finding from one paper to another.
Coverage vector
One-hop event checks from named stored sources.
Source: scholarly_work_events, retraction_status_cache, observed 2026-08-17T06:30:58.91139+00:00
Pith citing papers itemized under the disclosed page cap.
Source: paper_references, paper_reference_links
A source-named dated measurement, never combined with another source.
Source: cited_works
Reference resolution
10 of 10 outbound references displayed
- verified exact1
- verified fuzzy1
- unresolved8
- parse uncertain0
- malformed identifier0
- metadata mismatch0
External citation measurements
No source-named external measurement is stored.
Outbound references
Observation 7a0b6c93-fcbe-4815-8cb0-7eb428928446 · outbound
This paper cites BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding.
Efficient support ticket resolution using Knowledge Graphs BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding
Reference 1
- Resolution
- unresolved
- no resolver link, observed 2026-08-10T22:53:46.766002Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 1e9cf65f-8efc-4800-b32e-dd8b7091bdc1 · outbound
This paper cites RoBERTa: A Robustly Optimized BERT Pretraining Approach.
Efficient support ticket resolution using Knowledge Graphs RoBERTa: A Robustly Optimized BERT Pretraining Approach
Reference 2
- Resolution
- unresolved
- no resolver link, observed 2026-08-10T22:53:46.771917Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 2b916f64-c976-4687-9647-39f2e378c826 · outbound
This paper cites ALBERT: A Lite BERT for Self-supervised Learning of Language Representations.
Efficient support ticket resolution using Knowledge Graphs ALBERT: A Lite BERT for Self-supervised Learning of Language Representations
Reference 3
- Resolution
- unresolved
- no resolver link, observed 2026-08-10T22:53:46.779173Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 3c5a5d8a-8f48-477f-8454-8cbf253bacb2 · outbound
This paper cites Language Models are Few-Shot Learners.
Efficient support ticket resolution using Knowledge Graphs Language Models are Few-Shot Learners
Reference 4
- Resolution
- unresolved
- no resolver link, observed 2026-08-10T22:53:46.785068Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 0c1fa186-c82c-4cff-86c3-3c8783c4b76b · outbound
This paper cites XLNet: Generalized Autoregressive Pretraining for Language Understanding.
Efficient support ticket resolution using Knowledge Graphs XLNet: Generalized Autoregressive Pretraining for Language Understanding
Reference 5
- Resolution
- unresolved
- no resolver link, observed 2026-08-10T22:53:46.790512Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 185b2890-2960-4239-9f81-785f28c168a7 · outbound
This paper cites Switch Transformers: Scaling to Trillion Parameter Models with Simple and Efficient Sparsity.
Efficient support ticket resolution using Knowledge Graphs Switch Transformers: Scaling to Trillion Parameter Models with Simple and Efficient Sparsity
Reference 6
- Resolution
- unresolved
- no resolver link, observed 2026-08-10T22:53:46.796212Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation e67ceb53-6268-46d9-995d-f51e5cf9aa1f · outbound
This paper cites Exploring the Limits of Transfer Learning with a Unified Text-to-Text Transformer.
Efficient support ticket resolution using Knowledge Graphs Exploring the Limits of Transfer Learning with a Unified Text-to-Text Transformer
Reference 7
- Resolution
- unresolved
- no resolver link, observed 2026-08-10T22:53:46.801774Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 44f1be51-02af-46f7-8156-f2a3b80483b7 · outbound
This paper cites Inductive Representation Learning on Large Graphs.
Efficient support ticket resolution using Knowledge Graphs Inductive Representation Learning on Large Graphs
Reference 10
- Resolution
- unresolved
- no resolver link, observed 2026-08-10T22:53:46.807939Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation ae4519d0-2fa1-47e1-a12d-37cca5c52e0f · outbound
This paper cites Since, the total number of engineering experts are almost constant compared to the incoming incidents, a ranking all the engineers can be done with minimal memory resources.
Efficient support ticket resolution using Knowledge Graphs Since, the total number of engineering experts are almost constant compared to the incoming incidents, a ranking all the engineers can be done with minimal memory resources
Reference 11
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-10T22:53:47.007453Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.
Observation 3fb55b31-4d30-4b85-a2b6-d19dae8d3ebe · outbound
This paper cites Graph Convolutional Neural Networks for Web-Scale Recommender Systems.
Efficient support ticket resolution using Knowledge Graphs Graph Convolutional Neural Networks for Web-Scale Recommender Systems
Reference 12
- Resolution
- verified exact
- local_arxiv, observed 2026-08-10T22:53:46.861139Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.
Pith citing papers
No inbound Pith citation observations are available.