Paper Citation Record · LEDGER

Agentic AI and Human-in-the-Loop Interventions: Field Experimental Evidence from Alibaba's Customer Service Operations

As of 12 August 2026, this Paper Citation Record lists 2 of 2 outbound references and 2 inbound Pith citation observations for arXiv:2605.14830.

A citation records a reference. It does not transfer a finding from one paper to another.

pith.paper-citation-record.v1
2605.14830 v2

Coverage vector

measured 2 of 2 reference resolution

Typed states for the displayed outbound observations.

Source: paper_references, paper_reference_links, observed 2026-06-30T20:16:36.065311Z

measured 4 of 4 standing notices

One-hop event checks from named stored sources.

Source: scholarly_work_events, retraction_status_cache, observed 2026-08-12T06:34:41.77262+00:00

measured 2 of 2 inbound itemization

Pith citing papers itemized under the disclosed page cap.

Source: paper_references, paper_reference_links, observed 2026-08-05T00:20:42.163052Z

measured 0 of 1 external citation measurements

A source-named dated measurement, never combined with another source.

Source: pith, observed 2026-07-03T20:28:55.131731Z

Reference resolution

2 of 2 outbound references displayed

verified exact0
verified fuzzy2
unresolved0
parse uncertain0
malformed identifier0
metadata mismatch0

External citation measurements

No source-named external measurement is stored.

Outbound references

Observation aff0b4dd-53ec-4039-8631-add411861501 · outbound

This paper cites How do I do this?.

Agentic AI and Human-in-the-Loop Interventions: Field Experimental Evidence from Alibaba's Customer Service Operations How do I do this?

Reference 1

Resolution: verified fuzzy; raw_fallback, observed 2026-07-07T21:04:07.853540Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-12T06:34:41.77262+00:00.

Observation 5f58f887-bf3d-4319-ae21-c866c2b2a1bc · outbound

This paper cites How do I do this?.

Agentic AI and Human-in-the-Loop Interventions: Field Experimental Evidence from Alibaba's Customer Service Operations How do I do this?

Reference 2

Resolution: verified fuzzy; raw_fallback, observed 2026-07-07T21:04:07.849973Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-12T06:34:41.77262+00:00.

Pith citing papers

Observation 5d680968-2d06-425d-890e-33b2b9c7bda1 · inbound

When Should Service Agents Reconsider? Difficulty-Routed Control in Customer-Service Operations cites this paper.

When Should Service Agents Reconsider? Difficulty-Routed Control in Customer-Service Operations Agentic AI and Human-in-the-Loop Interventions: Field Experimental Evidence from Alibaba's Customer Service Operations

Reference 7

Resolution: verified exact; local_arxiv, observed 2026-07-03T20:28:55.133468Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-12T06:34:41.77262+00:00.

Observation ba08b083-b73f-4e45-9a0b-25b19d94fc61 · inbound

The Scaling Paradox in Human-AI Collaboration cites this paper.

The Scaling Paradox in Human-AI Collaboration Agentic AI and Human-in-the-Loop Interventions: Field Experimental Evidence from Alibaba's Customer Service Operations

Reference 14

Resolution: unresolved; no resolver link, observed 2026-08-05T00:20:42.163052Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.