Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis | Paper Citation Record

Observation 0ff48dc9-25e9-411c-9bd0-3a2780ed997e · outbound

This paper cites Performance management using a value-based customer-centered model.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Performance management using a value-based customer-centered model

Reference 1

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.444973Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 0a964f98-5dd1-447d-8ada-72c5061b15b6 · outbound

This paper cites an unresolved cited work.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Unresolved cited work

Reference 2

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.448418Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 6fe0e0da-b8cc-422d-a812-d50b334bc641 · outbound

This paper cites Optimizing customer engagement content strategy in retail and e-tail: Available on online product review videos.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Optimizing customer engagement content strategy in retail and e-tail: Available on online product review videos

Reference 3

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.450870Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 2e284c19-d27f-4891-8414-f070bb659e78 · outbound

This paper cites Machine learning to develop credit card customer churn prediction.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Machine learning to develop credit card customer churn prediction

Reference 4

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.435006Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 54736e9f-3c0c-48ce-ab5c-2bcfeb0850c1 · outbound

This paper cites Alantari, Imran S.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Alantari, Imran S

Reference 5

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.425756Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation d27f90e2-e22a-4411-91a7-285c9a054ebb · outbound

This paper cites Understanding customer satisfaction via deep learning and natural language processing.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Understanding customer satisfaction via deep learning and natural language processing

Reference 6

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.458488Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 2c3b6c67-a397-4dcb-9611-b167f578142b · outbound

This paper cites Mining the text of online consumer reviews to analyze brand image and brand positioning.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Mining the text of online consumer reviews to analyze brand image and brand positioning

Reference 7

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.461004Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 06477318-4aa5-46fa-b224-bfccd3d261b5 · outbound

This paper cites Selin Atalay, Siham El Kihal, and Florian Ellsaesser.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Selin Atalay, Siham El Kihal, and Florian Ellsaesser

Reference 8

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.418420Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 7a0170cb-740a-4966-88df-49d909b2d2ff · outbound

This paper cites Machine learning in finance: A topic modeling approach.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Machine learning in finance: A topic modeling approach

Reference 9

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.411120Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 2fda5daa-c33c-4d06-998e-e2aaf72993b3 · outbound

This paper cites Venkata Krishna.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Venkata Krishna

Reference 10

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.469924Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 6571a24a-453b-4b95-9316-c97810cac4ba · outbound

This paper cites Bora Keskin.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Bora Keskin

Reference 11

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.472825Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 4e781df8-9834-4f39-8e85-a0482dc1a554 · outbound

This paper cites Defining content marketing and its influence on online user behavior: a data-driven prescriptive analytics method.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Defining content marketing and its influence on online user behavior: a data-driven prescriptive analytics method

Reference 12

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.403273Z

Source-reported events for the cited work

retraction dated 2023-03-12. Source: crossref record 10.1007/s10479-023-05261-1->10.1007/s10479-023-05261-1:retraction, observed 2026-07-11T02:52:09.79177+00:00. This notice travels one citation hop only.

retraction . Source: retraction watch record 63830, observed 2026-07-08T21:54:03.172874+00:00. This notice travels one citation hop only.

Observation 7e280acb-eaad-484f-a84d-553e9e571498 · outbound

This paper cites Cross-platform analysis of seller performance and churn for ecommerce using artificial intelligence.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Cross-platform analysis of seller performance and churn for ecommerce using artificial intelligence

Reference 13

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.395628Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 319c55b8-474f-4e13-a06a-33cbf5485928 · outbound

This paper cites Moe, Oded Netzer, and David A.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Moe, Oded Netzer, and David A

Reference 14

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.481915Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 5ce69f55-c5e6-4c62-a019-e09fb98b24c4 · outbound

This paper cites Evaluating multi-label classifiers and recommender systems in the financial service sector.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Evaluating multi-label classifiers and recommender systems in the financial service sector

Reference 15

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.383076Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 145d5581-b051-4f35-9b56-0b31084d65eb · outbound

This paper cites Improving the predictive accuracy of the cross-selling of consumer loans using deep learning networks.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Improving the predictive accuracy of the cross-selling of consumer loans using deep learning networks

Reference 16

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.374774Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation ac3f2043-00fe-4b7a-a1c5-d307d19681b2 · outbound

This paper cites Customers' experience of purchasing event tickets: mining online reviews based on topic modeling and sentiment analysis.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Customers' experience of purchasing event tickets: mining online reviews based on topic modeling and sentiment analysis

Reference 17

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.366239Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 226189c4-19fa-4530-bf57-175904cb565e · outbound

This paper cites Assessment of service quality using text mining – evidence from private sector banks in india.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Assessment of service quality using text mining – evidence from private sector banks in india

Reference 18

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.358241Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 57657ba0-156c-4d97-ae63-9421c92c69fd · outbound

This paper cites Social media analytics: Extracting and visualizing hilton hotel ratings and reviews from tripadvisor.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Social media analytics: Extracting and visualizing hilton hotel ratings and reviews from tripadvisor

Reference 19

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.349484Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 732191e1-a946-4c88-b7b5-ccb435dc7a8d · outbound

This paper cites The multimodal emotion information analysis of e-commerce online pricing in electronic word of mouth.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis The multimodal emotion information analysis of e-commerce online pricing in electronic word of mouth

Reference 20

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.340895Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation dddf4610-61e2-4cb7-ba3a-46388c916ae6 · outbound

This paper cites Applying transfer learning to achieve precision marketing in an omni-channel system–a case study of a sharing kitchen platform.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Applying transfer learning to achieve precision marketing in an omni-channel system–a case study of a sharing kitchen platform

Reference 21

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.503712Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 8db023e6-a540-4afa-a230-ee640bf9d52f · outbound

This paper cites Cooper, Michael T.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Cooper, Michael T

Reference 22

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.332723Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 49afaa95-bbe4-4f42-a5f5-fac3a538d1b5 · outbound

This paper cites an unresolved cited work.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Unresolved cited work

Reference 23

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.326045Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation b01130eb-984c-46c8-8d19-2c84e49aada3 · outbound

This paper cites How does sentiment content of product reviews make diffusion different? Journal of Computer Information Systems, 59.0: 0 127.0--135.0, 2019.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis How does sentiment content of product reviews make diffusion different? Journal of Computer Information Systems, 59.0: 0 127.0--135.0, 2019

Reference 24

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.512141Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 5e2de6cb-a965-45ce-97b5-0e7b5dcf77f6 · outbound

This paper cites De Bock, and Stefan Lessmann.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis De Bock, and Stefan Lessmann

Reference 25

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.319258Z

Source-reported events for the cited work

correction dated 2021-05-19. Source: crossref record 10.1016/j.ijforecast.2021.01.012->10.1016/j.ijforecast.2019.03.029:correction, observed 2026-07-11T03:11:15.461911+00:00. This notice travels one citation hop only.

Observation 7d2e452f-5be4-4553-8058-b74e7c2ad9a5 · outbound

This paper cites Investigating the effects of textual reviews from consumers and critics on movie sales.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Investigating the effects of textual reviews from consumers and critics on movie sales

Reference 26

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.312223Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 5ef52f88-c845-489f-9607-7ff2a0a795af · outbound

This paper cites Fine-grained opinion mining of product review using sentiment and semantic orientation.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Fine-grained opinion mining of product review using sentiment and semantic orientation

Reference 27

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.520037Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation b9842569-3f18-4bab-8ae3-14f62f778b0d · outbound

This paper cites Estimating customer potential value using panel data of a spanish bank.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Estimating customer potential value using panel data of a spanish bank

Reference 28

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.522389Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 6dc1dc67-4057-4a09-b4a8-dd5290732439 · outbound

This paper cites Identification of opinion trends using sentiment analysis of airlines passengers' reviews.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Identification of opinion trends using sentiment analysis of airlines passengers' reviews

Reference 29

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.524516Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 4ca223f1-bb6c-49f3-9ff7-9930ac35456b · outbound

This paper cites A dynamic ensemble selection method for bank telemarketing sales prediction.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis A dynamic ensemble selection method for bank telemarketing sales prediction

Reference 30

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.304529Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation b268b4e4-a6a6-4e33-be23-a7bcdcfc79ed · outbound

This paper cites Fresneda, Thomas A.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Fresneda, Thomas A

Reference 31

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.528992Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 30c4e884-dd09-4588-a98a-924113ce5e89 · outbound

This paper cites Exploring social responsibility, social marketing and happiness using artificial intelligence, automated text analysis and correspondence analysis.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Exploring social responsibility, social marketing and happiness using artificial intelligence, automated text analysis and correspondence analysis

Reference 32

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.297323Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation e45efd23-26c8-4ae3-a167-9687413497cb · outbound

This paper cites Utilizing text-mining to explore consumer happiness within tourism destinations.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Utilizing text-mining to explore consumer happiness within tourism destinations

Reference 33

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.289391Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 8408c8b7-af60-47e9-ba13-dc49d78dda49 · outbound

This paper cites Neural text similarity of user reviews for improving collaborative filtering recommender systems.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Neural text similarity of user reviews for improving collaborative filtering recommender systems

Reference 34

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.535543Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation a0b8e0cb-c386-4001-a87f-80c349d621aa · outbound

This paper cites Ghosh, Praveen Kotekal, and Goutam Chakraborty.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Ghosh, Praveen Kotekal, and Goutam Chakraborty

Reference 35

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.281202Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation e00fa51e-71ea-4e3a-bcd4-a07dd966ffff · outbound

This paper cites Okan Sakar, and Sercan Ozcan.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Okan Sakar, and Sercan Ozcan

Reference 36

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.541242Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 65f94a1c-1dce-41ad-83e7-eddf08ff8fb5 · outbound

This paper cites Engaging restaurant customers on facebook: The power of belongingness appeals on social media.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Engaging restaurant customers on facebook: The power of belongingness appeals on social media

Reference 37

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.272907Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 968c4f8d-5df2-4b7f-b677-2472feca0029 · outbound

This paper cites Perceived usefulness of online customer reviews: A review mining approach using machine learning & exploratory data analysis.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Perceived usefulness of online customer reviews: A review mining approach using machine learning & exploratory data analysis

Reference 38

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.264754Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation fa4f3165-ec99-4a3c-89ba-c690e28520cc · outbound

This paper cites Dynamic churn prediction framework with more effective use of rare event data: The case of private banking.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Dynamic churn prediction framework with more effective use of rare event data: The case of private banking

Reference 39

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.256286Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation f0539b07-4b71-4e67-96e6-398fad9c0007 · outbound

This paper cites Capturing retailers’ brand and customer focus.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Capturing retailers’ brand and customer focus

Reference 40

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.247902Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 53bd7a18-8c86-46a6-be58-184565a0079e · outbound

This paper cites Linking social media marketing to restaurant performance – the moderating role of advertising expenditure.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Linking social media marketing to restaurant performance – the moderating role of advertising expenditure

Reference 41

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.239466Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation e7eb3f3c-47bc-4a3e-8b5e-bdfe62e44cc7 · outbound

This paper cites An intuitionistic fuzzy data-driven product ranking model using sentiment analysis and multi-criteria decision-making.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis An intuitionistic fuzzy data-driven product ranking model using sentiment analysis and multi-criteria decision-making

Reference 42

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.560065Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 5163a7cc-a365-4945-98c6-446b094bfba5 · outbound

This paper cites Hernández-Nieves, Guillermo Hernández, Ana-Belén Gil-González, Sara Rodríguez-González, and Juan M.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Hernández-Nieves, Guillermo Hernández, Ana-Belén Gil-González, Sara Rodríguez-González, and Juan M

Reference 43

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.562841Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation cbbc45a7-2ab9-46ce-a511-7315f7530743 · outbound

This paper cites A sequence analysis approach to segmenting credit card customers.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis A sequence analysis approach to segmenting credit card customers

Reference 44

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.565628Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 0ce76cdb-cb37-4578-aa77-79a6c97f604f · outbound

This paper cites Measuring and managing consumer sentiment in an online community environment.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Measuring and managing consumer sentiment in an online community environment

Reference 45

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.232446Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation c8bd183c-2920-48ac-8b60-697d018064de · outbound

This paper cites Generating business intelligence through social media analytics: Measuring brand personality with consumer-, employee-, and firm-generated content.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Generating business intelligence through social media analytics: Measuring brand personality with consumer-, employee-, and firm-generated content

Reference 46

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.571494Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 8a1fd674-19f4-4259-b356-a5d36e16c332 · outbound

This paper cites an unresolved cited work.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Unresolved cited work

Reference 47

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.225566Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation d0f4fac7-43d7-44f4-909e-c8a5223e0220 · outbound

This paper cites Kannan and H.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Kannan and H

Reference 48

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.577559Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 6803a88a-287d-46f0-9670-93013c4af4c2 · outbound

This paper cites Pustokhin, Irina V.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Pustokhin, Irina V

Reference 49

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.218600Z

Source-reported events for the cited work

retraction dated 2024-04-01. Source: crossref record 10.1007/s10660-024-09846-1->10.1007/s10660-022-09630-z:retraction, observed 2026-07-11T02:53:26.239448+00:00. This notice travels one citation hop only.

Observation ce6ce33a-8d60-41e2-b668-2495bd7afb39 · outbound

This paper cites Karthik and Sannasi Ganapathy.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Karthik and Sannasi Ganapathy

Reference 50

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.582552Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation ac6adc04-b2ff-4015-b6ca-3b5cf513f9f7 · outbound

This paper cites Sherwani.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Sherwani

Reference 51

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.211183Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation c7d02906-355d-445b-a443-41a421dec1c2 · outbound

This paper cites Multidimensional analysis of consumers' opinions from online product reviews.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Multidimensional analysis of consumers' opinions from online product reviews

Reference 52

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.203911Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 213bb0d6-7de4-4ecd-92b9-a4e4c7a12d93 · outbound

This paper cites Instant customer base analysis in the financial services sector.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Instant customer base analysis in the financial services sector

Reference 53

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.590035Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 0500a1a4-7fbd-47cf-8616-c7f303d261bd · outbound

This paper cites Shravan Kumar and Vadlamani Ravi.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Shravan Kumar and Vadlamani Ravi

Reference 54

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.195445Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation f9763b96-1492-41d8-b540-327bf6f24162 · outbound

This paper cites Markbot – a language model-driven chatbot for interactive marketing in post-modern world.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Markbot – a language model-driven chatbot for interactive marketing in post-modern world

Reference 55

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.186638Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation ae74f4e8-6316-46a1-9b79-46981db585a5 · outbound

This paper cites A social crm analytic framework for improving customer retention, acquisition, and conversion.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis A social crm analytic framework for improving customer retention, acquisition, and conversion

Reference 56

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.596893Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation c2afee6d-5dcb-4308-aa2e-e356ac0dbdcb · outbound

This paper cites What social media sentiment tells us about why customers churn.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis What social media sentiment tells us about why customers churn

Reference 57

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.176886Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 676b9f14-9ae2-4e1b-8884-6d2c43830278 · outbound

This paper cites Reed, Tyler Mark, and Yuqing Zheng.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Reed, Tyler Mark, and Yuqing Zheng

Reference 58

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.167604Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation d04b7862-fce2-4f66-9728-e455cf218aba · outbound

This paper cites How to deeply understand the voice of the customer? a proposal for a synthesis of techniques for analyzing online reviews in the hospitality industry.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis How to deeply understand the voice of the customer? a proposal for a synthesis of techniques for analyzing online reviews in the hospitality industry

Reference 59

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.158680Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation d9dddb62-54cc-4869-885c-8b6978262a7a · outbound

This paper cites Lee, Fu-Chen Yang, Chao-Hung Chen, Chun-Sheng Wang, and Chih-Yuan Sun.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Lee, Fu-Chen Yang, Chao-Hung Chen, Chun-Sheng Wang, and Chih-Yuan Sun

Reference 60

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.149464Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 64ac3556-1145-4062-81bb-bc46bc9fd562 · outbound

This paper cites Can ai chatbots help retain customers? an integrative perspective using affordance theory and service-domain logic.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Can ai chatbots help retain customers? an integrative perspective using affordance theory and service-domain logic

Reference 61

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.610290Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 2d97402b-0fbf-469d-9747-a4602a5c15a7 · outbound

This paper cites Identifying emerging hotel preferences using emerging pattern mining technique.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Identifying emerging hotel preferences using emerging pattern mining technique

Reference 62

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.140439Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation bf2bb53e-25bf-4040-9a4a-019340431932 · outbound

This paper cites Megcf: Multimodal entity graph collaborative filtering for personalized recommendation.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Megcf: Multimodal entity graph collaborative filtering for personalized recommendation

Reference 63

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.615927Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation b29199d7-2768-4759-b0f7-02ca4e7f6b14 · outbound

This paper cites an unresolved cited work.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Unresolved cited work

Reference 64

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.127462Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 342a74a2-858f-4c36-9511-5c58dd2d1abb · outbound

This paper cites Unveiling consumer preferences in automotive reviews through aspect-based opinion generation.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Unveiling consumer preferences in automotive reviews through aspect-based opinion generation

Reference 65

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.621936Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation d605911b-39c7-4de7-b14d-587eeaaddd51 · outbound

This paper cites Assessing product competitive advantages from the perspective of customers by mining user-generated content on social media.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Assessing product competitive advantages from the perspective of customers by mining user-generated content on social media

Reference 66

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.624743Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation de5f4989-18ab-4a50-b34f-7f1da3cc1808 · outbound

This paper cites Consumer sentiments toward brands: the interaction effect between brand personality and sentiments on electronic word of mouth.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Consumer sentiments toward brands: the interaction effect between brand personality and sentiments on electronic word of mouth

Reference 67

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.120478Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation f7bfcfd7-1c61-498c-8426-651f538ff6d0 · outbound

This paper cites What reviews foretell about opening weekend box office revenue: the harbinger of failure effect in the movie industry.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis What reviews foretell about opening weekend box office revenue: the harbinger of failure effect in the movie industry

Reference 68

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.113236Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 9ab3f3a3-f38d-4d43-a9b2-0ea8a3746cf7 · outbound

This paper cites Finding users preferences from large-scale online reviews for personalized recommendation.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Finding users preferences from large-scale online reviews for personalized recommendation

Reference 69

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.105321Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation c5ba4a52-7b01-43a3-8b3e-a0a7161a1df7 · outbound

This paper cites Mancisidor, Michael Kampffmeyer, Kjersti Aas, and Robert Jenssen.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Mancisidor, Michael Kampffmeyer, Kjersti Aas, and Robert Jenssen

Reference 70

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.636747Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 71ecc351-d92f-440d-bee8-f1f9b11fe58e · outbound

This paper cites New insights into hotel customer’s revisiting intentions, based on big data.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis New insights into hotel customer’s revisiting intentions, based on big data

Reference 71

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.096680Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 64851140-f083-4d2f-a792-0c8d5b641afd · outbound

This paper cites Effective customer selection for marketing campaigns based on net scores.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Effective customer selection for marketing campaigns based on net scores

Reference 72

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.088590Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 60a873a1-8667-4170-850b-cdcf452b6672 · outbound

This paper cites Efficient Estimation of Word Representations in Vector Space.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Efficient Estimation of Word Representations in Vector Space

Reference 73

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.645188Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation bb54a8fb-fe59-4cf4-aeb0-4b523a798f50 · outbound

This paper cites Looker: a mobile, personalized recommender system in the tourism domain based on social media user-generated content.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Looker: a mobile, personalized recommender system in the tourism domain based on social media user-generated content

Reference 74

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.080478Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 85ee746f-7ac2-409b-aed2-d8360e727323 · outbound

This paper cites Altman, Gerd Antes, David Atkins, Virginia Barbour, Nick Barrowman, Jesse A.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Altman, Gerd Antes, David Atkins, Virginia Barbour, Nick Barrowman, Jesse A

Reference 75

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.650945Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 32ed5d89-312a-4859-a01c-25613918842f · outbound

This paper cites Mosavi and A.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Mosavi and A

Reference 76

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.071882Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 6a13ef86-2446-4077-94b5-93dea1f0561e · outbound

This paper cites Artificial intelligence in marketing: Topic modeling, scientometric analysis, and research agenda.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Artificial intelligence in marketing: Topic modeling, scientometric analysis, and research agenda

Reference 77

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.063480Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 00cd7d00-2bc5-472c-aa66-b6954d16e6d4 · outbound

This paper cites Personalized finance advisory through case-based recommender systems and diversification strategies.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Personalized finance advisory through case-based recommender systems and diversification strategies

Reference 78

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.055380Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 65d1c1c9-e9da-49cb-9a1a-39cb9ebdd331 · outbound

This paper cites Pricing and revenue management for bank home loans: a mathematical approach.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Pricing and revenue management for bank home loans: a mathematical approach

Reference 79

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.045146Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation ec5a20ed-6e1e-46ba-857f-7aed3be12036 · outbound

This paper cites Daily online review sentiment and hotel performance.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Daily online review sentiment and hotel performance

Reference 80

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.036083Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 3947114e-bc28-4f39-bb84-25dc3b7146f9 · outbound

This paper cites Case studies on using natural language processing techniques in customer relationship management software.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Case studies on using natural language processing techniques in customer relationship management software

Reference 81

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.028184Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 0e6825cc-db46-4761-a668-10794c0099b6 · outbound

This paper cites Text mining-based four-step framework for smart speaker product improvement and sales planning.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Text mining-based four-step framework for smart speaker product improvement and sales planning

Reference 82

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.668985Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 60ff25ff-30cd-4b88-a1a4-ba6e108ca32c · outbound

This paper cites Sentiment analysis of virtual brand communities for effective tribal marketing.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Sentiment analysis of virtual brand communities for effective tribal marketing

Reference 83

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.020228Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 2fd7f2b7-a1c8-4f50-8273-a959a13d185e · outbound

This paper cites Cabrera, and L.G.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Cabrera, and L.G

Reference 84

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.011844Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 245531b9-4b43-4fcb-aac3-a1debcc38a65 · outbound

This paper cites Customer satisfaction and natural language processing.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Customer satisfaction and natural language processing

Reference 85

Resolution: verified exact; doi, observed 2026-08-12T18:59:35.003892Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation d9a284f0-aa5a-4981-a4a4-0ab2135e5f04 · outbound

This paper cites The big chase: A decision support system for client acquisition applied to financial networks.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis The big chase: A decision support system for client acquisition applied to financial networks

Reference 86

Resolution: verified exact; doi, observed 2026-08-12T18:59:34.995807Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation d9d6079e-2b33-4956-a525-685b4b6cf298 · outbound

This paper cites A fair classifier chain for multi-label bank marketing strategy classification.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis A fair classifier chain for multi-label bank marketing strategy classification

Reference 87

Resolution: verified exact; doi, observed 2026-08-12T18:59:34.986551Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation ef378f12-9595-47a8-b8fe-2248ae87327c · outbound

This paper cites Know your guests’ preferences before they arrive at your hotel: evidence from tripadvisor.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Know your guests’ preferences before they arrive at your hotel: evidence from tripadvisor

Reference 88

Resolution: verified exact; doi, observed 2026-08-12T18:59:34.976957Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation f48da4b7-59db-4f14-b151-59462e178071 · outbound

This paper cites Schweidel, and Daniel Dan.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Schweidel, and Daniel Dan

Reference 89

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.690413Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 2f2d06ec-2733-4dd1-968e-fcf4b224a800 · outbound

This paper cites Effects of personalization and social role in voice shopping: An experimental study on product recommendation by a conversational voice agent.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Effects of personalization and social role in voice shopping: An experimental study on product recommendation by a conversational voice agent

Reference 90

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.693483Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 578cf21e-d920-4fe2-bbde-ddc94cef348a · outbound

This paper cites A novel hybrid forecasting approach for customers churn in banking industry.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis A novel hybrid forecasting approach for customers churn in banking industry

Reference 91

Resolution: verified exact; doi, observed 2026-08-12T18:59:34.968505Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 12429a9c-95ce-44ab-9f57-cfb758d1a4b5 · outbound

This paper cites Using text mining and crowdsourcing platforms to build employer brand in the us banking industry.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Using text mining and crowdsourcing platforms to build employer brand in the us banking industry

Reference 92

Resolution: verified exact; doi, observed 2026-08-12T18:59:34.959645Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 2be4764d-9538-4ffc-9e07-1b6f6418ef20 · outbound

This paper cites Schwartz, Eric T.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Schwartz, Eric T

Reference 93

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.702207Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 453020ce-57f7-4d09-92cd-09ec596c0beb · outbound

This paper cites A deep learning based algorithm for multi-criteria recommender systems.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis A deep learning based algorithm for multi-criteria recommender systems

Reference 94

Resolution: unresolved; no resolver link, observed 2026-08-12T18:59:34.705157Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 12fd89bb-443f-4ba7-8050-1b43c7fb396d · outbound

This paper cites An overview and empirical comparison of natural language processing (nlp) models and an introduction to and empirical application of autoencoder models in marketing.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis An overview and empirical comparison of natural language processing (nlp) models and an introduction to and empirical application of autoencoder models in marketing

Reference 95

Resolution: verified exact; doi, observed 2026-08-12T18:59:34.951358Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation e2a41b2d-cfaa-4ed2-975f-18a8392bc256 · outbound

This paper cites Shirazi and Mahbobeh Mohammadi.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Shirazi and Mahbobeh Mohammadi

Reference 96

Resolution: verified exact; doi, observed 2026-08-12T18:59:34.943848Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation d9073793-8ca1-4576-8f24-f0fc6a3ec707 · outbound

This paper cites Using ai predicted personality to enhance advertising effectiveness.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Using ai predicted personality to enhance advertising effectiveness

Reference 97

Resolution: verified exact; doi, observed 2026-08-12T18:59:34.937124Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 91a1b146-c5ba-4724-bd05-19a2f99fd781 · outbound

This paper cites Ai-based chatbots in conversational commerce and their effects on product and price perceptions.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Ai-based chatbots in conversational commerce and their effects on product and price perceptions

Reference 98

Resolution: verified exact; doi, observed 2026-08-12T18:59:34.930205Z

Source-reported events for the cited work

correction dated 2023-08-24. Source: crossref record 10.1007/s12525-023-00663-2->10.1007/s12525-023-00633-8:correction, observed 2026-07-11T02:59:02.813961+00:00. This notice travels one citation hop only.

Observation dce0c3bf-efb8-4071-b519-9df99297e2a0 · outbound

This paper cites A classification application for using learning methods in bank costumer's portfolio churn.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis A classification application for using learning methods in bank costumer's portfolio churn

Reference 99

Resolution: verified exact; doi, observed 2026-08-12T18:59:34.922665Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Observation 6db25f0e-db80-40b5-9ad0-02eac13434c2 · outbound

This paper cites Looking beyond the stars: A description of text mining technique to extract latent dimensions from online product reviews.

Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis Looking beyond the stars: A description of text mining technique to extract latent dimensions from online product reviews

Reference 100

Resolution: verified exact; doi, observed 2026-08-12T18:59:34.914951Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-14T06:32:32.682623+00:00.

Coverage vector

Reference resolution

Outbound references

Pith citing papers