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Paper Citation Record · LEDGER

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions

As of 21 August 2026, this Paper Citation Record lists 77 of 77 outbound references and 1 inbound Pith citation observation for arXiv:2605.28228.

A citation records a reference. It does not transfer a finding from one paper to another.

pith.paper-citation-record.v1
2605.28228 v1

Coverage vector

measured 77 of 77 reference resolution

Typed states for the displayed outbound observations.

Source: paper_references, paper_reference_links, observed 2026-06-29T13:29:33.582976Z

measured 78 of 78 standing notices

One-hop event checks from named stored sources.

Source: scholarly_work_events, retraction_status_cache, observed 2026-08-21T06:32:19.484+00:00

measured 1 of 1 inbound itemization

Pith citing papers itemized under the disclosed page cap.

Source: paper_references, paper_reference_links, observed 2026-08-01T00:18:59.117574Z

measured 0 of 1 external citation measurements

A source-named dated measurement, never combined with another source.

Source: cited_works

Reference resolution

77 of 77 outbound references displayed

  • verified exact2
  • verified fuzzy0
  • unresolved73
  • parse uncertain0
  • malformed identifier1
  • metadata mismatch1

External citation measurements

No source-named external measurement is stored.

Outbound references

Observation fe0b2fd6-2f82-4a7c-af46-4cdecf2865ff · outbound

This paper cites The Llama 3 Herd of Models.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions The Llama 3 Herd of Models

Reference 1

Resolution
verified exact
local_arxiv, observed 2026-06-29T13:33:28.092306Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-21T06:32:19.484+00:00.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:7657f25745a698926fad8e9f935a8ce61f951f546877db85183573f47910a2c4

Observation 96d05be1-2068-45c2-a31c-77d43de25b5e · outbound

This paper cites Interactive Agents: Simulating Counselor-Client Psychological Counseling via Role-Playing LLM-to-LLM Interactions.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Interactive Agents: Simulating Counselor-Client Psychological Counseling via Role-Playing LLM-to-LLM Interactions

Reference 2

Resolution
metadata mismatch
local_arxiv, observed 2026-06-29T13:33:28.087124Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-21T06:32:19.484+00:00.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:38ee00800acaa0af5016169b3349077fe38bca7bbefbda8550da9ce9f8f10a1e

Observation 3140ba6c-6d41-4230-99af-088199f33474 · outbound

This paper cites Preprint, arXiv:2601.01530.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Preprint, arXiv:2601.01530

Reference 3

Resolution
verified exact
arxiv_id, observed 2026-06-29T13:33:28.089860Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-21T06:32:19.484+00:00.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:f4305fd41f6ca61d769d3fab37a95169a4f5e87ce5fd85bd57df5c7e9c4caf74

Observation 2b6a0592-2098-4574-80bb-6a85d0c4fdde · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 4

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:25206b5817454a724fee0fa7d6fffdd5fd593634d99943aaf765240b15dcc81a

Observation 88b8f853-4160-4d96-b7bf-595d561a2b99 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 5

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:27c3d643dfd1db05c523fbdc29234d3abdeb9e82462cd556d824d56828e4dc63

Observation 8c2f651b-fdf9-45cb-9066-7e595662ebcb · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 6

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:f929d97d43bf58cd2063ef6d6c235af1573a50b8d13c013b6e80e4968a425e4c

Observation bfe0d786-30ab-4b46-b945-4643eaa92b23 · outbound

This paper cites C Expert Ratings for Worst-case Interactions Table 3 records the expert ratings for each of the evaluated systems.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions C Expert Ratings for Worst-case Interactions Table 3 records the expert ratings for each of the evaluated systems

Reference 7

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:88a2e991b36a45aa1235aa351f06772157b3370f8ad3ed1779a60623f1d6b267

Observation b289eab7-691b-4730-babe-5fbe6d1a8f4f · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 8

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:67efa5a73bc614571e8d90339757f0004d5aa0780503d9aed87ecffbdf33617c

Observation 5b217bc1-0f96-40df-a243-3b1a6799ebc2 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 9

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:80ed4089e64a22bdf643d74c1940b7325551ea6143a716d7694db65f4589bf3b

Observation cf44483c-565d-4d9d-be48-bb474b3d6d11 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 10

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:917ac31488634d1be7f2ccf4869c7f06cc623b1f38941f9d7d541fbbd2d05b6e

Observation a6693c42-38ff-4ca9-a3cf-1ba82415678c · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 11

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:876e8870c93efb634fbef3ae85c24bf608ff85186c1723898b0ce30b6557f908

Observation 351b4823-e7a8-4968-89fd-b02f1adb6232 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 12

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:2f2f72582f85786d4437f3a0b14a06c73d1037bbcf6375ca4a913c19d6076adc

Observation 424e8828-fd4d-49a1-89ce-f0901f56ce0f · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 13

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:02ec912255e46fd8299c65553ec075bfca4a5882d7a9731505c77d3ba4f110bc

Observation 43995ca6-0203-435b-9ee2-ffc96cfed7b7 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 14

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:6ffb5bed64789be87636f10f74674a6061b7f70cc32f22b5d70aa1c6b1d8d91c

Observation 7761b831-edf1-400b-8d8e-d27014635d18 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 15

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:0a791a7c97cfb9560429bbd1247aab529fecb4e63fc85765b77b960b4eb1b6bf

Observation 04298dd0-734c-4ca4-b0f7-a4f3b6947ab9 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 16

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:8b8e365f63290fa2a2c4fbb0f38cb4faf6f1eea2c9ea2c3e7e16dfd916fb5428

Observation 6efa33d2-eb80-4310-8796-642ccda8b0f2 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 17

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:bd7ca05c3a2872fff03779fb2dd6633b94082fb73e20643d1007ffc3b3404aa2

Observation 078b26a5-2e85-4236-8926-7416d2bc6b92 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 18

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:4f00e88de51b2ec8956efdfa63ace909b2e355807a3d98631c8b6d12f20a3202

Observation 6762e7b6-2fce-408b-94d6-fb9a441ca30e · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 19

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:4613c966086ab198e8a39d219278a4ed3f67d9ed2eb2ba126f5dc994fd370476

Observation f4f08bc9-b778-43c7-8809-c7de5833ec84 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 20

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:8e7b902b9a35d96595c4794d82775e1775b08887d07f61e8e78e678e53c6eaa9

Observation 2c0e0eef-63a0-4959-9731-afeb25490ade · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 21

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:80f99ed86d9ccec7a10b8d7d9ddc57e79329d1f3ace06bd5803574d18b997c76

Observation 64b4d86a-69c0-4ee6-8c42-d21c7246d9a6 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 22

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:164c29b035d673dd2c25cc0ee369fe0c367d2c8dd4ae0e14e200d281473dd03d

Observation da304647-7ea1-4c28-9ff0-f9644c5e6a50 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 23

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:286edbf674ab01b7b9ae6298cebce27f12f4f16d8d7f13fced94119a30b4dbac

Observation a7329a81-755d-4c34-95a3-03fedf261455 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 24

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:48ecc449319997586f2e11070ec21be07b2be918562da2fee01d7c3e54009cbe

Observation a4713f43-f3f3-4765-a16c-27f438717cf3 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 25

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:255580522714832f31179fec5756851ceca4d75bdb76c7f187f0cf1315fa0ae3

Observation 1a811fcd-9d5d-4cd3-b0b3-d4f228bab8e2 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 26

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:3b3f0cd934d5d879297854f49ebcd7864be8379fa0b2e9159b4a3577eb4e2bfd

Observation fb3c0d19-54c8-44d0-a6e9-f45e0c816c41 · outbound

This paper cites E Generic ESDS Evaluation Metrics by Ye et al.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions E Generic ESDS Evaluation Metrics by Ye et al

Reference 27

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:ae6d98250724fdeb766167240d4a3775d253a0aba0212159fb2b304ffad94653

Observation caccea45-b592-4a77-8545-130bbf4c4cfd · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 28

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:46783bbd30ee5f10ee7895c37404b1ab52e168bee719a10f6440e095cee9f227

Observation e5642f8e-7501-4165-a1e4-3279d1568b96 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 29

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:9bbed62522f1e4e85930610beb8aa03ed1667771a6c59c0ee1891ef68e5658bc

Observation 42c3a84c-0e11-42e4-947f-9dcdcc617d4f · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 30

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:82a22f442d91e8be181f2a400b851434c306d847dcefe1fb5e036b198aec331d

Observation d520e926-5e67-469a-a8a3-b62e157f7ded · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 31

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:18ac11aeaea493b10115b8d77005ed0257f572cdab0e3716653ebcb1ef953cbe

Observation 30130724-7b09-4900-9560-6934cae4b37a · outbound

This paper cites Engagement.Evaluates whether the response promotes user participation and sustained interac- tion.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Engagement.Evaluates whether the response promotes user participation and sustained interac- tion

Reference 32

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:ce82d5f8bfb1d32877a257ba4791e64877f02a7ed5fff1996e81a8312a5bc81e

Observation 51b5dd96-3915-4104-82bc-726c2ee096e1 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 33

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:407bbe84cdbf8cfe69d79260f3531f4ea76669789af8aaeaf852b4a97e3ebaaa

Observation 7a8ea57e-be06-4dff-a635-fba630c69ac1 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 34

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:78cb0398c6df62cb2c5e7d6a91578e6bdb00e980a47f3cc937855f167fb5cd7a

Observation 0ddd3429-c99a-4835-a6ff-656f65ac3604 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 35

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:61e7d14a465c458ec7ad64e01202043e9c2d2b846dc0c8e811e098691c42abc7

Observation 3a5332dc-bdf6-4a63-86b9-f068472a01b8 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 36

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:f524ca5cc28f018e150b516c665d1696ce64813c70e3b96af9c774f4e37bd8e3

Observation 0b627f76-63e3-4af5-b5ac-c44bd69f254a · outbound

This paper cites Empathetic.Evaluates whether the supporter ac- curately understands and responds to the user’s emotions and emotional needs.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Empathetic.Evaluates whether the supporter ac- curately understands and responds to the user’s emotions and emotional needs

Reference 37

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:95de3323da149090d5886dcc18b11b176d4c94271766b01e4bbd77d754d54c0f

Observation dab03a1c-641e-4d8f-8705-bedb0cbc57cf · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 38

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:6ec0db199b14fd704f61aca7a1ec453b0d8ff09cc16bbce3a5a37e05c1e0ee67

Observation 7cbaf293-92b6-47f5-89b6-b8fd328288cd · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 39

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source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:31fc2ac5cbfc769235d4896ed3042aa608f0ff1bceb8b4bfc1362c9eb198148e

Observation db81732e-e7ea-4d85-b9bd-ef9fa2b5e4e4 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 40

Resolution
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Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:5eef92765ecec5f5b93c5573b917c75ac7deeb41f4a891c956ff9f89d346e106

Observation 6b9331bb-f4a2-4c58-a9ba-b6bcfac84f79 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 41

Resolution
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Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:69cddab52e37e6ffd0024681fa22b82b9cbd788c4b6f6e74558a0be74eb5babc

Observation fa21b0d1-1bdc-42c8-b498-2b42bcc3b764 · outbound

This paper cites Personalization.Evaluates whether the response is grounded in the user’s specific background, in- formation, and current dialogue context.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Personalization.Evaluates whether the response is grounded in the user’s specific background, in- formation, and current dialogue context

Reference 42

Resolution
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Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:d0c6e05e4e9248a0abe158cbce7fd377be2acbd5f4489b0c638565bf017e1f23

Observation a1506460-cfd0-47c3-ad3d-72883b10ca3d · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 43

Resolution
unresolved
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Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:af8087c7c598bc4e79d7af4340b27c74eea0ce04f6e573252a616ccf97ff942f

Observation 4cefc338-a9f5-4374-a954-36022208820f · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 44

Resolution
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Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:ccb110a87cd673cde74144fd7b6a23487b1a66276aa8ce01bdd6a3ac0a511606

Observation f6205968-2aec-477a-808b-ae5d9f30ad95 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 45

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:322896588c0e60976b6c6a54a6b71b97d7dfcec13111faf9fd00aaff127bf9f9

Observation 529d90ba-d3fb-44cb-ab32-2365044e622d · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 46

Resolution
unresolved
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Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:41e512e04bc525c5b76f81e91f242a087f34675da2a30f3b07417ec0f754b7d8

Observation 5275e95a-5574-4fa4-8934-43fb697df61b · outbound

This paper cites Adaptive Strategies.Evaluates whether the sup- porter flexibly selects and adjusts communication strategies according to the user’s current state.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Adaptive Strategies.Evaluates whether the sup- porter flexibly selects and adjusts communication strategies according to the user’s current state

Reference 47

Resolution
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no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:d74ab6d0b749c3968ae771204c658895855d895a1a4c35e1cd816a929980a3e2

Observation 5e5a1a09-cd14-466d-9f8f-c243322c2257 · outbound

This paper cites I understand you.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions I understand you

Reference 48

Resolution
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no resolver link, observed 2026-06-29T13:29:33.582976Z

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Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:7f896dc226af5d6724af41f5f7dc4a3821d7b510ff0e71d8bc8fda0292533c23

Observation ff5be71e-1d70-42ed-b665-14848fe16251 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 49

Resolution
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Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:7f2e9a177f0d428c3fd497f86750478d0de120541198572e69bbca3565cf4221

Observation e58e00e4-0d0c-4cdc-a7ee-32299d486536 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 50

Resolution
unresolved
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Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:f75e0687db67a9ad587efb3a429a8dc925324bb5e405933ea3dd1f68e5470311

Observation bede2553-dcd9-4af9-9848-66a416ea7d28 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 51

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:7d1e7ce178f5feb4d423049e4950dd8176f61d27b82c9d38ea3d993d3efc03ba

Observation 9b9cfd59-cd76-4b68-a489-fb1a21c45471 · outbound

This paper cites Consistency.Evaluates whether the style, atti- tude, and logic remain consistent throughout the dialogue.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Consistency.Evaluates whether the style, atti- tude, and logic remain consistent throughout the dialogue

Reference 52

Resolution
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Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:09fed7edb169aea599b1fbc9ccd23b778ed79b95a970b53d15c81a713f152e6d

Observation 0964af1f-0fe3-4446-897e-e7e8f7d79f9d · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 53

Resolution
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Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:b7fc2b75269cd5f35395836d148bc3f7784db6440693da2c431546a6498dcf85

Observation 023468fc-a6a1-4571-a3b7-473defb7a540 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 54

Resolution
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Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:9d4b1e8b984579b88c1ba54cfa5c60b698257fafb289d8366b865e8b428c9ed1

Observation 549240d8-da46-4052-8f39-54ff9a7f6eee · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 55

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:29de1c5d259230320a629c893f5c85f800d7701a3f5983f8dfbf912c57523118

Observation 2c8e4e67-6b9b-4624-a406-7d48dfb13f26 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 56

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:82e3feaaf12fce02905febb0e64fdd03b817609526a3ca0565f1b714c72a0990

Observation df1ec5e5-1304-43d6-b92a-7d531a07af77 · outbound

This paper cites Redundancy.Evaluates whether the expression is efficient and avoids ineffective repetition.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Redundancy.Evaluates whether the expression is efficient and avoids ineffective repetition

Reference 57

Resolution
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Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:3cc780f8a167854fb22fea54d1b5b5d4eac3d9d19abb85a0c8728dae9309d4a7

Observation d00e9619-fd41-4565-be42-daa7cfa7d8a6 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 58

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:b07e1b56dfa6b00b97a0695cf28329d01d30cfdce54efce260e038594180c640

Observation 9f76709a-8a3f-4a4a-adc2-e119e52d799b · outbound

This paper cites I under- stand you.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions I under- stand you

Reference 59

Resolution
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Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:8feeb1324438d66bb117c2050dc428696b6411571b4c8b9aa8d8fc2ce1057543

Observation 983d21ad-1c3c-4b7d-9d8e-48be2e8e9bef · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 60

Resolution
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Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:0d54ce7f75d7a7440acc3683f2fd952c6520b9950011e09174937b430686d4d3

Observation 19b4bb5d-c5cc-4735-986d-3cb1cca26e5f · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 61

Resolution
unresolved
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Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:5ba2a4c3d60ed5c51e42b209ddb0f4d2685278ad5d0e69c41201d8604704b4d3

Observation 6c7b218f-9b95-4e94-bcd7-766262ba3462 · outbound

This paper cites Helpfulness.Evaluates the extent to which the supporter addresses the user’s problem or request with useful and actionable content.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Helpfulness.Evaluates the extent to which the supporter addresses the user’s problem or request with useful and actionable content

Reference 62

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Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:5983bc28b3cdba8c143e9536e0274c5256b241364dfd5745ab6f2a785cffb66e

Observation 7fa40a46-a269-4f99-8449-e04c3a4fb658 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 63

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:e78ad9d92bd37f2e5e2320f89646801838ec2d3b4352f23167cb72c8ce2e5b4a

Observation b903af33-3ed3-4c69-9dab-7765b7026aeb · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 64

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:fa52f0ad32f76a5cbf3e10c263602f0d178ffaae39ce573e90ec2271259b0e15

Observation 8213e331-1d7a-4a74-9137-6a7b97f6aeec · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 65

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:3e7301e72623d5d833a564bca7c652298d011f1eba3f24656b92b3fddf684f6b

Observation baeddf81-0915-4be7-9425-14f445de6577 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 66

Resolution
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no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:8eff7d0f519a60ce7e01e8513eaaf8e77eea6a40fd9e61c670627aee00ffa9b4

Observation 47aae083-fded-4d37-935e-b759066fc2b7 · outbound

This paper cites Mood Improvement.Evaluates changes in the user’s emotional state during the conversation.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Mood Improvement.Evaluates changes in the user’s emotional state during the conversation

Reference 67

Resolution
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no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:c30fabc6804ae3e32f222a17639c10d3c5f2029b30463c7571ad49de34e53351

Observation a693dde7-a331-45f3-bfc2-bdb38990a539 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 68

Resolution
unresolved
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Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:0ca3685e5201937aafe8c7157b308cac716a25738cfc2df6d6f9971e02e778fc

Observation 9da7a2ce-dc6c-4fdf-91d7-06cbb83f5eff · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 69

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:6b2884352b5a4c0ec5c87b114a2413702a1a14037f4ccab3f04ee4211fc01156

Observation 48f3bd93-9779-40f5-91df-6755ff4be377 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 70

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:38102980e424c353a300a4d0ae648a47a27f6e769041b1cc10d7b0fa1b384a5c

Observation 5d878501-b176-4f14-9821-9bdbb4cf5198 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 71

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:81b69cfa0a642477c2adfb327d38b993f1243857d02532147219d59c6c25c051

Observation d7527389-b7b4-46b4-8c4b-b3157453cbc0 · outbound

This paper cites Safety.Evaluates whether the supporter respects the user’s boundaries and creates a safe, non- coercive conversational atmosphere.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Safety.Evaluates whether the supporter respects the user’s boundaries and creates a safe, non- coercive conversational atmosphere

Reference 72

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:45de802c1eb5e55fdd50bc22957eb37d2afd930db6167f4d82d0f3c282e32a12

Observation b42abb05-1adc-4087-8c12-e2799412a89b · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 73

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:31431101a56d6314c2a2ed26c479b3f8e6c3442da777a181626805a36ec31d3c

Observation 09956b25-bec5-4496-b4ff-2aca370fde21 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 74

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:a9b67c86743f7ab65942e82b6d6d169132634fc3f93368b900f9a848155c6c37

Observation b37676ce-c849-4846-a705-93483c088482 · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 75

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:c8bbac99e93d6a4b3b1195e8682e6871a515c75ee02478afa0db5d4ccb2c0cb0

Observation 0b740509-6b0d-4672-8d9d-50951e29e5fa · outbound

This paper cites an unresolved cited work.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions Unresolved cited work

Reference 76

Resolution
unresolved
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:5cbeb0cb1de10e7411f421ff31ca055dffba4cc7d59a0e1f8c9de21c0f5dce4a

Observation cf32a732-7cfb-4122-addd-81803b14f34c · outbound

This paper cites saying more is still useless,.

When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions saying more is still useless,

Reference 77

Resolution
malformed identifier
no resolver link, observed 2026-06-29T13:29:33.582976Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

source=pdf_text observed=2026-06-29T13:29:33.582976Z digest=sha256:090fb0f9c219819e90907163616bf1409e74b74c73de55899090f8e55bd92e45

Pith citing papers

Observation 024f5a01-be73-4072-a933-3efbb91b0282 · inbound

Beyond Feeling Better: Capability-Sustaining Emotional Dialogue as a Longitudinal Research Paradigm cites this paper.

Beyond Feeling Better: Capability-Sustaining Emotional Dialogue as a Longitudinal Research Paradigm When Seekers Are Hard to Help: Evaluating Emotional Support Dialogue Systems in Worst-Case Interactions

Reference 9

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no resolver link, observed 2026-08-01T00:18:59.117574Z

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source=arxiv_source observed=2026-08-01T00:18:59.117574Z digest=sha256:5ed4df3272b203ee144390883baaebdc4e5e0da1db11f84a2530e1bae932f2d8