Typed states for the displayed outbound observations.
Source: paper_references, paper_reference_links, observed 2026-08-15T17:19:30.482394Z
Paper Citation Record · LEDGER
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries
As of 19 August 2026, this Paper Citation Record lists 61 of 61 outbound references and 2 inbound Pith citation observations for arXiv:2508.13124.
A citation records a reference. It does not transfer a finding from one paper to another.
Coverage vector
One-hop event checks from named stored sources.
Source: scholarly_work_events, retraction_status_cache, observed 2026-08-19T06:32:44.657259+00:00
Pith citing papers itemized under the disclosed page cap.
Source: paper_references, paper_reference_links, observed 2026-07-12T11:02:38.130615Z
A source-named dated measurement, never combined with another source.
Source: arxiv_reference, observed 2026-06-30T07:44:21.850241Z
Reference resolution
61 of 61 outbound references displayed
- verified exact0
- verified fuzzy39
- unresolved20
- parse uncertain0
- malformed identifier1
- metadata mismatch1
External citation measurements
No source-named external measurement is stored.
Outbound references
Observation 131a39b3-b539-4dc0-9157-8569409a0f9e · outbound
This paper cites Biases in this class directly compromise the summary’s primary function as a reliable source of truth.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Biases in this class directly compromise the summary’s primary function as a reliable source of truth
Reference 1
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.681904Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 28be7ec2-15fc-40b2-99dc-009c1c7a1a3b · outbound
This paper cites story” of the call is often as important as its individual facts. Dimensions within this Class: • Position: This dimension addresses the well- known “lead bias,.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries story” of the call is often as important as its individual facts. Dimensions within this Class: • Position: This dimension addresses the well- known “lead bias,
Reference 2
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.664085Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 3a2c413e-124c-47e2-a97b-daac516108df · outbound
This paper cites This is essential for accountability and performance evaluation.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries This is essential for accountability and performance evaluation
Reference 3
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.645951Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 39da5512-7484-46fa-86ca-d6fe2a7b4440 · outbound
This paper cites sanitizes.
Reference 4
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.626892Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 990a5a83-08f4-4a4e-997d-6be4a2148fcf · outbound
This paper cites unhappiness.
Reference 5
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.607345Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation b16c652c-8722-42d4-a5f9-4472f2da08d3 · outbound
This paper cites simple_syntax Predominantly short, declarative sentences.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries simple_syntax Predominantly short, declarative sentences
Reference 6
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.777783Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 491523cf-a95e-4cb5-859d-3030a14b3c97 · outbound
This paper cites I can help. What is your name? The account is open.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries I can help. What is your name? The account is open
Reference 7
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.981996Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 8e6973dc-77a9-4e60-924a-550cda0a6e0d · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 8
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:31.580795Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 8bdf8335-da22-4319-b564-039c47b0be84 · outbound
This paper cites Turn Length (computed) Very Short, Short, Mid, Long, Very Long Variation in summary fidelity across dia- logues of different length.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Turn Length (computed) Very Short, Short, Mid, Long, Very Long Variation in summary fidelity across dia- logues of different length
Reference 9
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.560845Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 5d4685eb-33cc-4091-a278-3e98f60e5ac2 · outbound
This paper cites customer voice and contribution.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries customer voice and contribution
Reference 10
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.542545Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation bf5fe14c-0c7a-4720-bc66-77d05647bd74 · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 11
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:31.526151Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 54817e70-9ff1-44f0-b9d8-cc399c6f4529 · outbound
This paper cites okay,” “fine,.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries okay,” “fine,
Reference 12
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.509255Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 092737e5-1cbf-4cf0-9377-e79e5de16b79 · outbound
This paper cites , Sk} of 50 turns each.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries , Sk} of 50 turns each
Reference 13
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.491781Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation fcf3445d-5339-43df-8a1f-74d3962c751e · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 14
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:31.476097Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 1f5ce583-95a7-43ce-a241-d599f832761f · outbound
This paper cites ground truth.
Reference 15
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.460786Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation d0e8e2d5-918c-4863-8ce9-9fd00c70e719 · outbound
This paper cites This mirrors real-world usage where the model processes the entire conversation at once.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries This mirrors real-world usage where the model processes the entire conversation at once
Reference 16
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.444436Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 307b1877-ca88-4663-8c14-d9315b53f5f2 · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 17
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:31.427659Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 274c2e8c-5ec4-4344-83e4-24aa21a20a89 · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 18
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:31.410131Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 66a5f22d-0380-4d68-b14f-3384a9d3601e · outbound
This paper cites B.1.3 Stage 3: Bias Quantification and Interpretation.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries B.1.3 Stage 3: Bias Quantification and Interpretation
Reference 19
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.391551Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation f56c5a34-b059-46ff-9ff8-87a4bfee51bf · outbound
This paper cites A score of 0 indicates identical distributions, while higher values indicate greater divergence.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries A score of 0 indicates identical distributions, while higher values indicate greater divergence
Reference 20
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.369443Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation a93f428f-5589-4b98-a79b-04d2a4275c4e · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 21
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:31.352952Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 998683fd-b9e2-43cc-a0d9-19bfbd0d2f0c · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 22
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:31.336577Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation a3d9e211-117a-405b-9e03-1694898ef962 · outbound
This paper cites LLM-as-a-Judge.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries LLM-as-a-Judge
Reference 23
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.319876Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 5998ce41-09d3-451c-ab4b-84c0e6c5bf3e · outbound
This paper cites It penalizes any hallucina- tions or contradictions.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries It penalizes any hallucina- tions or contradictions
Reference 24
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.303831Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 3c982931-1492-42b6-b7ea-392e0159f5fc · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 25
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:31.287173Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 4b70c6e5-9fbd-4a57-95a5-b231388b2dc9 · outbound
This paper cites Presence of irrelevant information,.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Presence of irrelevant information,
Reference 26
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.270162Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 92f8e340-7784-4dae-9302-e32356227644 · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 27
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:31.253729Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 3b1a3637-826f-4c07-a41a-1e3e58f96234 · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 28
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:31.236871Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation f97bf503-ec9c-4c8b-8833-ac674660e328 · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 29
- Resolution
- malformed identifier
- raw_fallback, observed 2026-08-15T17:19:31.218523Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 908de05c-9568-4056-9133-1986275057d2 · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 30
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:31.193178Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 3cc6e17a-52b3-4dd7-a633-fa249537170e · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 31
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:31.176425Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation f55c5edf-be99-467a-b7ef-b984d0b992ee · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 32
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:31.155636Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation c36a5b89-9fd6-4403-9c18-84f7b9d0c4fe · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 33
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:31.136787Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation b3e4c779-6d72-4007-b286-fc8ac2ca5a1e · outbound
This paper cites 1", "2") and values are the proposition texts. • entities: an object with the exact keys listed above, each containing a list of extracted entities (even if empty). •.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries 1", "2") and values are the proposition texts. • entities: an object with the exact keys listed above, each containing a list of extracted entities (even if empty). •
Reference 34
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.119418Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation f38ed870-88f3-48a2-8cd4-3131b8105af2 · outbound
This paper cites <dialog> {transcript} </dialog>.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries <dialog> {transcript} </dialog>
Reference 35
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.100517Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 087b23e9-252d-4a23-9bfc-c362a9371bd5 · outbound
This paper cites <transcript> {transcript} </transcript>.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries <transcript> {transcript} </transcript>
Reference 36
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.081010Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation bbe9dc9c-9753-439c-a89d-db87afe1e48e · outbound
This paper cites 1: Speaker:.
Reference 37
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.062630Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 27e749df-01a5-49fe-9b0d-231e926c71ff · outbound
This paper cites okay,” “fine,.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries okay,” “fine,
Reference 38
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.043371Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation bed8efb6-ce03-4af3-98c0-d05752b67c8c · outbound
This paper cites Could you confirm your order?.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Could you confirm your order?
Reference 39
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.025573Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 94dea26f-30a5-4408-a263-b1b7d99c3f4b · outbound
This paper cites uh”, “um.
Reference 40
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:31.004403Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation c3e04410-c81b-46ea-a6e3-630b5b32123d · outbound
This paper cites thank you.
Reference 42
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.965708Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 5341da07-ba5b-4444-90e0-0de52755b1b7 · outbound
This paper cites when you can.
Reference 43
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.948492Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation be998d7f-b7b6-4bc8-8d37-c2f5c921769b · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 44
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:30.929997Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 8d5c7f1a-06b0-4739-bbcd-e5afbbc1a0b6 · outbound
This paper cites X: Speaker:.
Reference 45
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.904171Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation a73431d8-5211-41f6-a56c-a14b4a0cde7b · outbound
This paper cites 0": [0, 1],.
Reference 46
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.881094Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation effee9b1-e45f-4123-aca6-be55c6c0d0c2 · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 47
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:30.864841Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 27e1a94e-fe81-42b0-943b-d26adc99549b · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 48
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:30.847143Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 4827e085-ef4a-4d3e-97aa-e31561749e60 · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 49
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:30.832018Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 1001fff4-c1a3-4cc0-9f11-11ea836e0ce3 · outbound
This paper cites Could you confirm your order?.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Could you confirm your order?
Reference 50
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.813154Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation b55de2f2-6a0c-4194-855e-fdee26be6853 · outbound
This paper cites an unresolved cited work.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Unresolved cited work
Reference 51
- Resolution
- unresolved
- raw_fallback, observed 2026-08-15T17:19:30.795637Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 25079072-2a91-47b4-aa56-b7df12bbfc3a · outbound
This paper cites thank you.
Reference 53
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.760195Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 20e984fb-2a37-4bf4-9468-cd054b189a66 · outbound
This paper cites when you can.
Reference 54
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.741713Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 68e3f3ff-0b48-477f-94ff-0e532598dbc6 · outbound
This paper cites • Specifically Include: Positive sentiments expressed by the customer, especially those related to agreement or satisfaction with a solution.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries • Specifically Include: Positive sentiments expressed by the customer, especially those related to agreement or satisfaction with a solution
Reference 55
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.724083Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation fddd17f0-8fce-4c17-8fc0-e376e47c04f2 · outbound
This paper cites • Specifically Include: Key agent responses, clarifying questions, and de-escalation efforts.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries • Specifically Include: Key agent responses, clarifying questions, and de-escalation efforts
Reference 56
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.705435Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 52c8da34-b34e-4681-9be4-3b735e1d48b1 · outbound
This paper cites • Specifically Include: Details from the Mid, Late, and Very Late segments of the conversa- tion, which often contain resolution steps and final agreements.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries • Specifically Include: Details from the Mid, Late, and Very Late segments of the conversa- tion, which often contain resolution steps and final agreements
Reference 57
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.679539Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 60bccf6d-ea72-4683-9fb9-4b3da6755ea2 · outbound
This paper cites • Topics to Include: Information gathering/probing by agent, Call closure, ID verification, and Expression of empathy.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries • Topics to Include: Information gathering/probing by agent, Call closure, ID verification, and Expression of empathy
Reference 58
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.647700Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 12a1577b-b5c4-46ed-8f60-80781b0fe8f0 · outbound
This paper cites • Repetition Types: Include all forms of significant repetition, such as: – customer repeating self, – agent repeating customer, and – customer repeating agent.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries • Repetition Types: Include all forms of significant repetition, such as: – customer repeating self, – agent repeating customer, and – customer repeating agent
Reference 59
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.626300Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation c4e12fc5-46cc-4640-96a8-fec295c69918 · outbound
This paper cites • Turn Length: Represent information from both very long and very short conversational turns if they are relevant.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries • Turn Length: Represent information from both very long and very short conversational turns if they are relevant
Reference 60
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.602824Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 13413a0f-7f11-4413-8d76-479c2002431b · outbound
This paper cites • Specifically Include: Dates, Locations, Product/Case IDs, Monetary values, Times, Phone numbers, and Emails.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries • Specifically Include: Dates, Locations, Product/Case IDs, Monetary values, Times, Phone numbers, and Emails
Reference 61
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-15T17:19:30.584075Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 17eab71a-9b85-4843-b82c-a61840f6d421 · outbound
This paper cites Prompting and Fine-Tuning of Small LLMs for Length-Controllable Telephone Call Summarization.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries Prompting and Fine-Tuning of Small LLMs for Length-Controllable Telephone Call Summarization
Reference 1997
- Resolution
- metadata mismatch
- local_arxiv, observed 2026-08-15T17:19:30.565957Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 0914c251-7aef-4978-8800-adc1e23c6e5e · outbound
This paper cites On Positional Bias of Faithfulness for Long-form Summarization.
Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries On Positional Bias of Faithfulness for Long-form Summarization
Reference 2024
- Resolution
- unresolved
- no resolver link, observed 2026-08-15T17:19:30.155533Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Pith citing papers
Observation f92a8439-0973-4615-8ff1-cf85f8a36c6d · inbound
When Summaries Distort Decisions: Information Fidelity in LLM-Compressed Financial Analysis cites this paper.
When Summaries Distort Decisions: Information Fidelity in LLM-Compressed Financial Analysis Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries
Reference 17
- Resolution
- verified exact
- arxiv_id, observed 2026-06-30T07:44:21.851894Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-19T06:32:44.657259+00:00.
Observation 4f8f2a28-8547-4748-8a89-48aa41e52276 · inbound
When Summaries Distort Decisions: Information Fidelity in LLM-Compressed Financial Analysis cites this paper.
When Summaries Distort Decisions: Information Fidelity in LLM-Compressed Financial Analysis Spot the BlindSpots: Systematic Identification and Quantification of Fine-Grained LLM Biases in Contact Center Summaries
Reference 3
- Resolution
- unresolved
- no resolver link, observed 2026-07-12T11:02:38.130615Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.