Paper Citation Record · LEDGER

Avaya Conversational Intelligence: A Real-Time System for Spoken Language Understanding in Human-Human Call Center Conversations

As of 23 August 2026, this Paper Citation Record lists 5 of 5 outbound references and 1 inbound Pith citation observation for arXiv:1909.02851.

A citation records a reference. It does not transfer a finding from one paper to another.

pith.paper-citation-record.v1
1909.02851 v1

Coverage vector

measured 5 of 5 reference resolution

Typed states for the displayed outbound observations.

Source: paper_references, paper_reference_links, observed 2026-08-14T05:34:50.880653Z

measured 6 of 6 standing notices

One-hop event checks from named stored sources.

Source: scholarly_work_events, retraction_status_cache, observed 2026-08-23T06:30:58.430688+00:00

measured 1 of 1 inbound itemization

Pith citing papers itemized under the disclosed page cap.

Source: paper_references, paper_reference_links, observed 2026-08-14T05:34:50.852008Z

measured 0 of 1 external citation measurements

A source-named dated measurement, never combined with another source.

Source: pith, observed 2026-08-14T05:34:50.989297Z

Reference resolution

5 of 5 outbound references displayed

verified exact1
verified fuzzy2
unresolved2
parse uncertain0
malformed identifier0
metadata mismatch0

External citation measurements

No source-named external measurement is stored.

Outbound references

Observation 9ae56c9f-b241-4603-833e-ab6767491daa · outbound

This paper cites The majority of speech recognition products focus on ofﬂine use cases, such as speech analytics, quality assurance, or agent training.

Avaya Conversational Intelligence: A Real-Time System for Spoken Language Understanding in Human-Human Call Center Conversations The majority of speech recognition products focus on ofﬂine use cases, such as speech analytics, quality assurance, or agent training

Reference 1

Resolution: verified fuzzy; raw_fallback, observed 2026-08-14T05:34:51.095052Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-23T06:30:58.430688+00:00.

Observation 3036f3bb-c2bb-49ab-a239-3cf7d4696131 · outbound

This paper cites Avaya Conversational Intelligence: A Real-Time System for Spoken Language Understanding in Human-Human Call Center Conversations.

Avaya Conversational Intelligence: A Real-Time System for Spoken Language Understanding in Human-Human Call Center Conversations Avaya Conversational Intelligence: A Real-Time System for Spoken Language Understanding in Human-Human Call Center Conversations

Reference 2

Resolution: verified exact; local_arxiv, observed 2026-08-14T05:34:51.001423Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-23T06:30:58.430688+00:00.

Observation 102a1c10-9a7a-4072-b22e-33703bddfcc6 · outbound

This paper cites an unresolved cited work.

Avaya Conversational Intelligence: A Real-Time System for Spoken Language Understanding in Human-Human Call Center Conversations Unresolved cited work

Reference 3

Resolution: unresolved; raw_fallback, observed 2026-08-14T05:34:51.060942Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-23T06:30:58.430688+00:00.

Observation 782eb550-bce6-4ac9-972e-c9131d6bb8df · outbound

This paper cites The kaldi speech recognition toolkit,.

Avaya Conversational Intelligence: A Real-Time System for Spoken Language Understanding in Human-Human Call Center Conversations The kaldi speech recognition toolkit,

Reference 4

Resolution: verified fuzzy; raw_fallback, observed 2026-08-14T05:34:51.028484Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-23T06:30:58.430688+00:00.

Observation 95980946-08a2-4575-979e-7c45ac38211b · outbound

This paper cites Punctuation prediction model for conversational speech,.

Avaya Conversational Intelligence: A Real-Time System for Spoken Language Understanding in Human-Human Call Center Conversations Punctuation prediction model for conversational speech,

Reference 5

Resolution: unresolved; no resolver link, observed 2026-08-14T05:34:50.880653Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Pith citing papers

Observation 3036f3bb-c2bb-49ab-a239-3cf7d4696131 · inbound