Pith Number

pith:2MTOL7BX

pith:2026:2MTOL7BXYTEVFBR2ZIUM2YLLML

not attested not anchored not stored refs pending

What sentiment analysis can't see: Measuring whether customers were helped, and what went wrong, across 70,000 support conversations

Jason Potteiger

arxiv:2606.19698 v1 · 2026-06-18 · cs.CL

Open paper page JSON Open Graph Bundle Merged state Verified badge What is a Pith Number?

Add to your LaTeX paper

\usepackage{pith}
\pithnumber{2MTOL7BXYTEVFBR2ZIUM2YLLML}

Prints a linked badge after your title and injects PDF metadata. Compiles on arXiv. Learn more · Embed verified badge

Record completeness

1 Bitcoin timestamp

2 Internet Archive

3 Author claim open · sign in to claim

4 Citations open

5 Replications open

✓ Portable graph bundle live · download bundle · merged state

The bundle contains the canonical record plus signed events. A mirror can host it anywhere and recompute the same current state with the deterministic merge algorithm.

Receipt and verification

First computed	2026-06-19T16:12:32.470052Z
Builder	pith-number-builder-2026-05-17-v1
Signature	Pith Ed25519 (`pith-v1-2026-05`) · public key
Schema	pith-number/v1.0

Canonical hash

d326e5fc37c4c952863aca28cd616b62f0366a4b50ee38245bedf432947123db

Aliases

arxiv: 2606.19698 · arxiv_version: 2606.19698v1 · doi: 10.48550/arxiv.2606.19698 · pith_short_12: 2MTOL7BXYTEV · pith_short_16: 2MTOL7BXYTEVFBR2 · pith_short_8: 2MTOL7BX

Agent API

Resolver JSON Graph JSON Events JSON Schema Signing key

Verify this Pith Number yourself

curl -sH 'Accept: application/ld+json' https://pith.science/pith/2MTOL7BXYTEVFBR2ZIUM2YLLML \
  | jq -c '.canonical_record' \
  | python3 -c "import sys,json,hashlib; b=json.dumps(json.loads(sys.stdin.read()), sort_keys=True, separators=(',',':'), ensure_ascii=False).encode(); print(hashlib.sha256(b).hexdigest())"
# expect: d326e5fc37c4c952863aca28cd616b62f0366a4b50ee38245bedf432947123db

Canonical record JSON

{
  "metadata": {
    "abstract_canon_sha256": "5e50a1ca244f9eb115ead0a1586f27da6a818ec074f5b53f09f730a8df318127",
    "cross_cats_sorted": [],
    "license": "http://creativecommons.org/licenses/by/4.0/",
    "primary_cat": "cs.CL",
    "submitted_at": "2026-06-18T01:50:53Z",
    "title_canon_sha256": "c6df12413801e59678a9c337b525b70870b1b754df4c1a3ca76557929f461d83"
  },
  "schema_version": "1.0",
  "source": {
    "id": "2606.19698",
    "kind": "arxiv",
    "version": 1
  }
}