Pith Number

pith:46U3RYYW

pith:2019:46U3RYYW2MNOF7UGHS2BOVYDVX

not attested not anchored not stored refs pending

What do Support Analysts Know about Their Customers? On the Study and Prediction of Support Ticket Escalations in Large Software Organizations

Daniela Damian, Lloyd Montgomery

arxiv:1901.01092 v1 · 2019-01-04 · cs.SE

Open paper page JSON Open Graph Bundle Merged state Verified badge What is a Pith Number?

Add to your LaTeX paper

\usepackage{pith}
\pithnumber{46U3RYYW2MNOF7UGHS2BOVYDVX}

Prints a linked badge after your title and injects PDF metadata. Compiles on arXiv. Learn more · Embed verified badge

Record completeness

1 Bitcoin timestamp

2 Internet Archive

3 Author claim open · sign in to claim

4 Citations open

5 Replications open

✓ Portable graph bundle live · download bundle · merged state

The bundle contains the canonical record plus signed events. A mirror can host it anywhere and recompute the same current state with the deterministic merge algorithm.

Receipt and verification

First computed	2026-05-17T23:56:57.118983Z
Builder	pith-number-builder-2026-05-17-v1
Signature	Pith Ed25519 (`pith-v1-2026-05`) · public key
Schema	pith-number/v1.0

Canonical hash

e7a9b8e316d31ae2fe863cb4175703ade1dae3b499631ca1a459f401db14b63d

Aliases

arxiv: 1901.01092 · arxiv_version: 1901.01092v1 · doi: 10.48550/arxiv.1901.01092 · pith_short_12: 46U3RYYW2MNO · pith_short_16: 46U3RYYW2MNOF7UG · pith_short_8: 46U3RYYW

Agent API

Resolver JSON Graph JSON Events JSON Schema Signing key

Verify this Pith Number yourself

curl -sH 'Accept: application/ld+json' https://pith.science/pith/46U3RYYW2MNOF7UGHS2BOVYDVX \
  | jq -c '.canonical_record' \
  | python3 -c "import sys,json,hashlib; b=json.dumps(json.loads(sys.stdin.read()), sort_keys=True, separators=(',',':'), ensure_ascii=False).encode(); print(hashlib.sha256(b).hexdigest())"
# expect: e7a9b8e316d31ae2fe863cb4175703ade1dae3b499631ca1a459f401db14b63d

Canonical record JSON

{
  "metadata": {
    "abstract_canon_sha256": "cdabed868613d76eba6ccd9a7b98c243b8ed5d09e7d29afe94280d36debb387b",
    "cross_cats_sorted": [],
    "license": "http://arxiv.org/licenses/nonexclusive-distrib/1.0/",
    "primary_cat": "cs.SE",
    "submitted_at": "2019-01-04T13:47:41Z",
    "title_canon_sha256": "f8e1c1197a4c0c54765f4faa2ee32154b4c8128b2516e70f0070bb8d5dbc7650"
  },
  "schema_version": "1.0",
  "source": {
    "id": "1901.01092",
    "kind": "arxiv",
    "version": 1
  }
}