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Recommending Usability Improvements with Multimodal Large Language Models

Alexander Felfernig, Damian Garber, Manuel Henrich, Sebastian Lubos, Viet-Man Le

Multimodal large language models identify usability issues in screen recordings and suggest ranked fixes.

arxiv:2604.25420 v1 · 2026-04-28 · cs.SE · cs.HC

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Claims

C1strongest claim

The results demonstrate the potential of our approach to provide low-effort usability improvement recommendations. This makes it a promising complement to traditional evaluation methods, especially in settings with limited access to usability experts.

C2weakest assumption

That the MLLM can reliably identify real usability issues and produce actionable, correctly ranked recommendations from only limited context and screen recordings, and that feedback from a small group of software engineers in the user study is sufficient to establish practical usefulness.

C3one line summary

Multimodal LLMs can detect usability issues from screen recordings, explain them via Nielsen's heuristics, and rank improvement recommendations, with engineer feedback indicating practical usefulness for teams lacking experts.

References

33 extracted · 33 resolved · 3 Pith anchors

[1] Abdulaziz Alshayban and Sam Malek. 2022. AccessiText: automated detection of text accessibility issues in Android apps. InProceedings of the 30th ACM Joint European Software Engineering Conference and 2022 · doi:10.1145/3540250.3549118
[2] Moreno, María-Isabel Sánchez-Segura, and Ahmed Sef- fah 2013 · doi:10.1109/tse.2013.29
[3] Castro, Ignacio Garnica, and Luis A 2022
[4] Xiang Deng, Yu Gu, Boyuan Zheng, Shijie Chen, Samuel Stevens, Boshi Wang, Huan Sun, and Yu Su. 2023. MIND2WEB: towards a generalist agent for the web. InProceedings of the 37th International Conferenc 2023
[5] Peitong Duan, Jeremy Warner, Yang Li, and Bjoern Hartmann. 2024. Generating Automatic Feedback on UI Mockups with Large Language Models. InProceedings of the 2024 CHI Conference on Human Factors in Co 2024 · doi:10.1145/3613904.3642782
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First computed 2026-06-12T01:09:28.100026Z
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Signature Pith Ed25519 (pith-v1-2026-05) · public key
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70a53ef05f05bfd51ba75ff373d6f5af9632c58ed749d16891bc0bac43fe0cca

Aliases

arxiv: 2604.25420 · arxiv_version: 2604.25420v1 · doi: 10.48550/arxiv.2604.25420 · pith_short_12: OCST54C7AW75 · pith_short_16: OCST54C7AW75KG5H · pith_short_8: OCST54C7
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curl -sH 'Accept: application/ld+json' https://pith.science/pith/OCST54C7AW75KG5HL7ZXHVXVV6 \
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Canonical record JSON
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