ConSearcher generates query-based member personas in an LLM conversational tool, yielding higher information-seeking outcomes and engagement than baselines in a 27-person study, with noted risks of over-personalization.
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A systematic review of 77 studies that maps AI-infused systems in online communities to challenges, design functionalities, and evaluation methods across contribution, consumption, mediation, and moderation.
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ConSearcher: Supporting Conversational Information Seeking in Online Communities with Member Personas
ConSearcher generates query-based member personas in an LLM conversational tool, yielding higher information-seeking outcomes and engagement than baselines in a 27-person study, with noted risks of over-personalization.
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Designing AI-Infused Interactive Systems for Online Communities: A Systematic Literature Review
A systematic review of 77 studies that maps AI-infused systems in online communities to challenges, design functionalities, and evaluation methods across contribution, consumption, mediation, and moderation.