Explanations in conversational AI are experienced as dialogues, so the field should study them as interactive exchanges and pursue Human-Centered Conversational XAI (HC2XAI).
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Explanations as Dialogues: Toward Human-Centered Conversational Explainable AI
Explanations in conversational AI are experienced as dialogues, so the field should study them as interactive exchanges and pursue Human-Centered Conversational XAI (HC2XAI).