Retrospective travel satisfaction in public transport is best predicted by a minimum-end heuristic combining the most negative moment and the final experience.
Effects of monetary versus environmen- tal information framing: Implications for long-term pro-environmental be- havior and intrinsic motivation
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Which Moments Matter? Heuristics of Remembered Travel Experience in Public Transport
Retrospective travel satisfaction in public transport is best predicted by a minimum-end heuristic combining the most negative moment and the final experience.