LLM user simulators exhibit a disengagement deficit: they match real buyers but systematically overstate purchase intent among real non-buyers by reducing expressed resistance and increasing deliberation.
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Simulated Customers Never Walk Away: Decision Fidelity of LLM User Simulators Measured Against Real Purchase Outcomes
LLM user simulators exhibit a disengagement deficit: they match real buyers but systematically overstate purchase intent among real non-buyers by reducing expressed resistance and increasing deliberation.