A photorealistic speaking avatar elicits longer, more information-dense survey responses than a text chatbot, but with worse clarity and no satisfaction benefit.
Applying stepped task in remote unmoderated test: A case report
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Talking Surveys: How Photorealistic Embodied Conversational Agents Shape Response Quality, Engagement, and Satisfaction
A photorealistic speaking avatar elicits longer, more information-dense survey responses than a text chatbot, but with worse clarity and no satisfaction benefit.