Qualitative study of 20 interviews and 24 workshop participants finds AI-driven automation and human-AI collaboration are shifting development roles in SAP BTP and require updates to the existing BTP User Type Matrix.
IEEE Transactions on Systems, Man, and Cybernetics—Part A: Systems and Humans 41, 4 (2011), 662–667
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The impact of artificial intelligence on enterprise software user roles
Qualitative study of 20 interviews and 24 workshop participants finds AI-driven automation and human-AI collaboration are shifting development roles in SAP BTP and require updates to the existing BTP User Type Matrix.