People in human-robot assembly tasks hesitate to ask human helpers for support, but report they would ask robots sooner and prefer proactive, non-intrusive robotic assistance.
Performance productivity and quality of frontline employees in service organizations,
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Analyzing Reluctance to Ask for Help When Cooperating With Robots: Insights to Integrate Artificial Agents in HRC
People in human-robot assembly tasks hesitate to ask human helpers for support, but report they would ask robots sooner and prefer proactive, non-intrusive robotic assistance.