Presents a publicly available multilingual corpus of 1,122 customer service self-help documents in four Nordic languages totaling 274,599 words.
arXiv preprint arXiv:2505.08643 , year=
3 Pith papers cite this work. Polarity classification is still indexing.
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UNVERDICTED 3representative citing papers
Co-occurrence-aware KB clustering raises session-level RAG coverage from 41% to 58% on WixQA while cutting retrieval calls and compressing the KB to 20% of original size.
AgenticRAG equips an LLM with iterative retrieval and navigation tools, delivering 49.6% recall@1 on BRIGHT, 0.96 factuality on WixQA, and 92% correctness on FinanceBench.
citing papers explorer
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Telenor Nordics Customer Service self-help corpus
Presents a publicly available multilingual corpus of 1,122 customer service self-help documents in four Nordic languages totaling 274,599 words.
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One Retrieval to Cover Them All: Co-occurrence-Aware Knowledge Base Reorganization for Session-Level RAG
Co-occurrence-aware KB clustering raises session-level RAG coverage from 41% to 58% on WixQA while cutting retrieval calls and compressing the KB to 20% of original size.
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AgenticRAG: Agentic Retrieval for Enterprise Knowledge Bases
AgenticRAG equips an LLM with iterative retrieval and navigation tools, delivering 49.6% recall@1 on BRIGHT, 0.96 factuality on WixQA, and 92% correctness on FinanceBench.