Qualitative interviews reveal that users in three African countries maintain multiple digital payment accounts and select platforms based on tradeoffs among utility, privacy, security, and institutional trust.
Cash is scarce in Zimbabwe, as inflation spirals
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A Cross-Country Evaluation of Sentiment Toward Digital Payment Systems in Africa
Qualitative interviews reveal that users in three African countries maintain multiple digital payment accounts and select platforms based on tradeoffs among utility, privacy, security, and institutional trust.