A qualitative study with 22 creative writers finds that the reflective value of AI refusals depends on alignment with users' situational thinking phases, cognitive beliefs, and views of AI roles.
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Standard LLM chats produce high perceived understanding but low objective learning in students, while future-self explanations best align confidence with actual gains and guided hints maximize learning with moderate workload.
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Beyond Compliance: How AI Could Help Creative Writers by Refusing Them
A qualitative study with 22 creative writers finds that the reflective value of AI refusals depends on alignment with users' situational thinking phases, cognitive beliefs, and views of AI roles.
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Confidence Without Competence in AI-Assisted Knowledge Work
Standard LLM chats produce high perceived understanding but low objective learning in students, while future-self explanations best align confidence with actual gains and guided hints maximize learning with moderate workload.