Paratransit Optimization with Constraint Programming: A Case Study in Savannah, Georgia

Paratransit services are vital for individuals who cannot use fixed-route public transit, including those with disabilities. Optimizing these services is essential for transit agencies to deliver high-quality service efficiently. This paper introduces a Constraint Programming (CP) model to jointly optimize route planning and shift scheduling for paratransit operations, along with practical guidance for real-world implementation. A case study in Savannah, Georgia, demonstrates that the new approach is competitive with a recently proposed, highly effective AI-accelerated column generation framework, and significantly increases the number of requests served compared to current practices. The method is also easier to implement and provides an inherently practical solution for transportation planners. CP further provides the flexibility to optimize schedules without requiring shifts to start exactly on the hour, yielding an additional 5% improvement in the number of requests served.