Non-local low energy neutral excitations in a strongly disordered triangular Mott magnet Cr₃Se₂Br₅

Understanding if low-energy excitations can remain itinerant in the presence of strong disorder remains a central challenge in frustrated quantum magnets, where disorder is generally expected to localize excitations through Anderson-like mechanisms. Here we report the emergence of charge-neutral itinerant excitations in a van der Waals compound Cr$_3$Se$_2$Br$_5$, a strongly disordered $S = 3/2$ Mott insulator with a frustrated triangular lattice. Structural analysis reveals substantial intrinsic disorder arising from Cr-site deficiency and Se/Br-site mixing, which appear to be fixed and cannot be readily tuned. No long-range magnetic order or conventional glassy behavior is observed. In addition to its highly insulating nature, the magnetic specific heat C_mag/T and thermal conductivity \k{appa}_xx/T both exhibit linear temperature dependencies with substantial finite intercepts. In particular, a sizeable field-independent residual term $\kappa/T \approx 0.03~\mathrm{W\,m^{-1}\,K^{-2}}$ is observed, providing compelling evidence of itinerant low-energy excitations that carry entropy without charge. These findings conceptually advance our understanding of quantum matter by demonstrating a rare regime where the interplay of disorder, frustration, and electronic correlations actively reshapes the nature of low-energy excitations, allowing itinerant neutral excitations to coexist with strong intrinsic disorder.