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CrowdSTAR: A Social Task Routing Framework for Online Communities
Social and Information Networks · Submitted 24 Jul 2014
abstract compiled · 2026-09-23 · no language-model review
The authors' main claim CrowdSTAR indexes the topic-specific expertise and social features of the crowd contributors and then uses a routing algorithm, which suggests the best sources to ask based on the knowledge vs. availability trade-offs.
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The abstract, sentence by sentence
The online communities available on the Web have shown to be significantly interactive and capable of collectively solving difficult tasks. Nevertheless, it is still a challenge to decide how a task should be dispatched through the network due to the high diversity of the communities and the dynamically changing expertise and social availability of their members. We introduce CrowdSTAR, a framework designed to route tasks across and within online crowds. CrowdSTAR indexes the topic-specific expertise and social features of the crowd contributors and then uses a routing algorithm, which suggests the best sources to ask based on the knowledge vs. availability trade-offs. We experimented with the proposed framework for question and answering scenarios by using two popular social networks as crowd candidates: Twitter and Quora.
background contribution method result interpretation main claim
| # | sentence | role | the authors' own work | states the main conclusion | strength |
|---|---|---|---|---|---|
| s0 | The online communities available on the Web have shown to be significantly interactive and capable of collectively solving difficult tasks. | background 1.00 | 0.08 | 0.03 | asserted 1.00 |
| s1 | Nevertheless, it is still a challenge to decide how a task should be dispatched through the network due to the high diversity of the communities and the dynamically changing expertise and social availability of their members. | gap 0.69 | 0.05 | 0.03 | asserted 1.00 |
| s2 | We introduce CrowdSTAR, a framework designed to route tasks across and within online crowds. | contribution 1.00 | 0.88 | 0.10 | asserted 0.97 |
| s3 | CrowdSTAR indexes the topic-specific expertise and social features of the crowd contributors and then uses a routing algorithm, which suggests the best sources to ask based on the knowledge vs. availability trade-offs. | method 0.97 | 0.81 | 0.15 | asserted 0.98 |
| s4 | We experimented with the proposed framework for question and answering scenarios by using two popular social networks as crowd candidates: Twitter and Quora. | method 0.93 | 0.96 | 0.05 | asserted 0.97 |
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Original abstract
The online communities available on the Web have shown to be significantly interactive and capable of collectively solving difficult tasks. Nevertheless, it is still a challenge to decide how a task should be dispatched through the network due to the high diversity of the communities and the dynamically changing expertise and social availability of their members. We introduce CrowdSTAR, a framework designed to route tasks across and within online crowds. CrowdSTAR indexes the topic-specific expertise and social features of the crowd contributors and then uses a routing algorithm, which suggests the best sources to ask based on the knowledge vs. availability trade-offs. We experimented with the proposed framework for question and answering scenarios by using two popular social networks as crowd candidates: Twitter and Quora.
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