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CrowdSTAR: A Social Task Routing Framework for Online Communities

Social and Information Networks · Submitted 24 Jul 2014

abstract compiled · 2026-09-23 · no language-model review

The authors' main claim CrowdSTAR indexes the topic-specific expertise and social features of the crowd contributors and then uses a routing algorithm, which suggests the best sources to ask based on the knowledge vs. availability trade-offs.

how it is stated · asserted 0.98 read the record →

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arXiv ID1407.6714 (version 1)
Pith IDI7UQPWTR, Pith's permanent record of this paper and its review
CitationBesmira Nushi, Martin Hentschel, Omar Alonso, Vasileios Kandylas. "CrowdSTAR: A Social Task Routing Framework for Online Communities." arXiv:1407.6714 (2014). https://pith.science/paper/I7UQPWTR
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The compiled record

The paper's own sentences, arranged. Each label is drawn from a closed vocabulary; the number beside it is the probability the classifier gave that label. Numbers in the tables are the authors', checked by code. No sentence in this record was written by a model.

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Compiled by classifier-1.13-20260917 via OpenRouter, question bank abstract-p1-20260923, 2026-09-23: 1 request, 4,224 input tokens, $0.0002 reported.

What the abstract itself states, as probabilities: claims first 0.04 · states limitation 0.14 · human participants 0.57 · controlled comparison 0.05 · randomized assignment 0.02 · states quantitative result 0.04 · compares with prior results 0.08 · mentions code or data availability 0.03.

The abstract, sentence by sentence

arXiv listing abstract v1. Results and the main claim are underlined; .

The online communities available on the Web have shown to be significantly interactive and capable of collectively solving difficult tasks. Nevertheless, it is still a challenge to decide how a task should be dispatched through the network due to the high diversity of the communities and the dynamically changing expertise and social availability of their members. We introduce CrowdSTAR, a framework designed to route tasks across and within online crowds. CrowdSTAR indexes the topic-specific expertise and social features of the crowd contributors and then uses a routing algorithm, which suggests the best sources to ask based on the knowledge vs. availability trade-offs. We experimented with the proposed framework for question and answering scenarios by using two popular social networks as crowd candidates: Twitter and Quora.

background contribution method result interpretation main claim

What the classifier reports for each sentence. The number is the probability it gave the label.
#sentencerolethe authors' own workstates the main conclusionstrength
s0 The online communities available on the Web have shown to be significantly interactive and capable of collectively solving difficult tasks. background 1.00 0.08 0.03 asserted 1.00
s1 Nevertheless, it is still a challenge to decide how a task should be dispatched through the network due to the high diversity of the communities and the dynamically changing expertise and social availability of their members. gap 0.69 0.05 0.03 asserted 1.00
s2 We introduce CrowdSTAR, a framework designed to route tasks across and within online crowds. contribution 1.00 0.88 0.10 asserted 0.97
s3 CrowdSTAR indexes the topic-specific expertise and social features of the crowd contributors and then uses a routing algorithm, which suggests the best sources to ask based on the knowledge vs. availability trade-offs. method 0.97 0.81 0.15 asserted 0.98
s4 We experimented with the proposed framework for question and answering scenarios by using two popular social networks as crowd candidates: Twitter and Quora. method 0.93 0.96 0.05 asserted 0.97

What kind of paper the classifier reports this is: method or tool 1.00 · evidence from observation or experiment 0.99.

What was examined, and what was not

sources read
  • arXiv listing abstract v1
not examined
  • full text
  • figures and tables
  • references and citing sentences
  • relations to other papers
levels run
  • P abstract
not run
  • S sections
  • T body sentences
  • C citations
  • R cross-paper relations

Every quoted sentence on this record is the authors'. Every label is from Pith's closed vocabulary, with the probability shown beside it. Every number in the measurements table is the authors', checked by code. Record as JSON

The paper
Original abstract

The online communities available on the Web have shown to be significantly interactive and capable of collectively solving difficult tasks. Nevertheless, it is still a challenge to decide how a task should be dispatched through the network due to the high diversity of the communities and the dynamically changing expertise and social availability of their members. We introduce CrowdSTAR, a framework designed to route tasks across and within online crowds. CrowdSTAR indexes the topic-specific expertise and social features of the crowd contributors and then uses a routing algorithm, which suggests the best sources to ask based on the knowledge vs. availability trade-offs. We experimented with the proposed framework for question and answering scenarios by using two popular social networks as crowd candidates: Twitter and Quora.

Human review
How the literature uses it

What this paper does with the arXiv papers it cites

Each citing sentence is taken from the citing paper's LaTeX source and typed by Pith's classifier. A label appears at probability 0.8 or more (0.95 for support), a contest at 0.7 or more; the quoted words are the citing authors'. How each label was checked · JSON

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