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PARQR: Augmenting the Piazza Online Forum to Better Support Degree Seeking Online Masters Students

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arxiv 1909.02043 v1 pith:IUMPJH2D submitted 2019-09-04 cs.HC

PARQR: Augmenting the Piazza Online Forum to Better Support Degree Seeking Online Masters Students

classification cs.HC
keywords parqronlinedegreemasterspostsrelevantseekingstudents
verification ladder T0 review T1 audit T2 compute T3 formal T4 reserved
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We introduce PARQR, a tool for online education forums that reduces duplicate posts by 40\% in a degree seeking online masters program at a top university. Instead of performing a standard keyword search, PARQR monitors questions as students compose them and continuously suggests relevant posts. In testing, PARQR correctly recommends a relevant post, if one exists, 73.5\% of the time. We discuss PARQR's design, initial experimental results comparing different semesters with and without PARQR, and interviews we conducted with teaching instructors regarding their experience with PARQR.

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